Clinical Specialty Pharmacy Account Manager – Remote

Clinical Specialty Pharmacy Account Manager – Remote

Position Scope: Join Cigna and have an opportunity to work for an organization successfully managing

medical specialty drugs for over 20 years. This is a growth position reporting to the Cigna Pharmacy

Sales and Account Management Clinical Strategy Lead. The individual in this role will be responsible for

supporting large scale medical specialty initiatives; including the launch and adoption of Cigna Pathwell

Specialty, a market leading new product created to reduce drug spend in the medical space. They will

play a critical role in supporting sales teams to position Pathwell Specialty by working closely with areas

across the organization, including Product, Sales, Underwriting, Finance, Marketing and

Communications, and Clinical. A major component of this role will be educating clients and brokers on

the value of Pathwell Specialty. This role consists of engagement with both internal and external partners,

and includes client and consultant/broker facing sales with a medical specialty focus.

Strategy, Planning and Execution

• Collaborates with internal partners to execute on the Pathwell Specialty business plan, including

achieving desired adoption rates.

• Collaborate with the sales teams and matrix partners to enhance Pathwell Specialty exception

rates and proactively address any potential obstacles or objections.

• Educate clients and broker/consultants about our medical Specialty Pharmacy programs to

support retention and growth of business.

• Support development and execution of other key medical specialty projects to drive retention of

the book of business.

Primary Responsibilities

• Collaborate with sales team to meet adoption rates for Pathwell Specialty
• Collaborate directly with clients, sales, and account teams to educate about our specialty

pharmacy programs and promote the use of Pathwell Specialty, our most advanced medical specialty

management program.

• Respond to sales, upsell and general specialty benefit related questions and strategize on

opportunities. This support may include working on RFP language and interacting with consultants and

brokers.

• Partner with matrix organizations to ensure that appropriate action is taken to identify and

implement specialty drug initiatives, such as being a liaison between medical specialty product and

pharmacy Sales and Account Management.

• Provide leadership as the “go-to” subject matter expert within Cigna Pharmacy Sales and Account

Management for specialty medical and pharmacy benefit opportunities, including Pathwell

Specialty. Generously share, experience and insights as well as provide direction, collaboration and

assistance.

• Represents Cigna Sales and Account Management and clients as products are

developed. Requires management across highly matrixed organization in supporting specialty medical

and pharmacy benefit strategy

• Develops and implements communication and reporting mechanisms to manage issues, risks and

timely delivery of initiative results.

• Update on market trends, client requests, and overall effectiveness of medical specialty strategies,

in particular Pathwell Specialty.

• Provide input and offer recommendations for the future direction of Cigna’s Specialty

management strategy.

• Participate in industry events, follow industry developments, articulate opportunities, and threats

to team and company stakeholders

Minimum Qualifications:

• Experienced Pharm D or bachelor’s degree in Pharmacy with active registered pharmacist license
• 6 or more years of clinical experience, including client-facing account management and sales experience required. Medical Specialty Pharmacy management experience is a strong plus.
• Working knowledge of medical claims billing processes a bonus.
• Knowledge of Microsoft Office products (Excel)
• Excellent communication skills, inclusive of written and presentation skills. Ability to interact with

all levels and diverse partners, including external clients and executive internal leaders

• Strong business acumen, with proven ability to leverage knowledge base to quickly come up to

speed in new business areas and new projects

• Highly organized with demonstrated ability to manage multiple priorities and execute tasks with

strict deadlines

• Demonstrated ability to work under pressure and take initiative
• Strong analytic and decision-making abilities.
• Strong critical thinking skills
• Ability to develop effective relationships enterprise wide
• May require up to 20% travel

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 107,500 - 179,100 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.