Clinical Case Manager, Permanent Supportive Housing Social Work

Peninsula Healthcare Connection is seeking a Clinical Case Manager, with a Masters in Social Work (MSW) or equivalent degree to make $80-90,000 annually, as we try to change the experience of the unhoused in Santa Clara County. Come work with a committed and passionate multidisciplinary community as part of our New Directions, Permanent Supportive Housing team. The schedule for this position is Sunday 9:00AM-5:30PM and Monday to Thursday, 10:30AM-7PM. There is a salary differential of $3,000 added to annual salary for the Sunday-Thursday schedule.
What We Offer:

• Top 20 finisher in 2021, 2022 and 2023 in the NonProfit Times “Best Nonprofits to Work For” national survey
• Competitive nonprofit compensation
• Fully paid medical, dental, vision and life insurance coverage for employees, with FSA and HSA health plans available
• 15 days of PTO, increasing with tenure
• 16 paid holidays annually
• 2 –Five day/1-week paid company shut down--one during summer, one at end of year
• A paid day off on your birthday and for a chosen Cultural and Heritage Holiday
• One month paid sabbatical after 5 years of service and then every five years after; not charged to PTO
• High staff retention rate
• Strong support system, managers that have been with the company 5 years or more
• Eligibility for Public Service Loan Forgiveness
• Annual Cost of Living salary increases
• 401k with up to 6% company match, after one year
• Internal growth opportunities
• Access to Professional Development resources and reimbursement

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
PHC is currently seeking a Clinical Case Manager to provide intensive case management services to individuals with complex medical and/or psychosocial needs who have a history of chronic homelessness. Through our partnership with The Santa Clara County Office of Supportive Housing, we provide supportive services to ensure stability, self-sufficiency and overall improvement in quality of life to individuals that have recently moved into a Permanent Supportive Housing site.
Requirements

• MSW or equivalent required.
• Minimum two years’ experience working with vulnerable populations such as individuals experiencing homelessness, chronic medical conditions, substance use and/or mental health conditions.
• Demonstrated ability to develop collaborative partnerships with staff, clients, other professionals, and community members, including individuals from diverse cultural and socio-economic backgrounds.
• Valid CA driver’s license, reliable transportation, and legally required insurance.​​​​​​

Peninsula Healthcare Connection has a vaccination policy that requires employees to prove that they have received the most recent COVID-19 booster or have a valid religious or medical reason not to be vaccinated.
Some of the job duties are:

• Independently manage assigned caseload.
• Provide on-site, in-person case management services that are strengths-based, client-centered and trauma-informed.​​​​​​
• Complete comprehensive bio-psychosocial assessments to evaluate needs and create appropriate care plans collaboratively with clients.
• Responsible for overall care coordination and communication between multidisciplinary providers to ensure provision of services and implementation of care plan.
• Assist clients to understand tenant rights and responsibilities and appropriate collaboration with property management as a means to achieving housing stability
• In collaboration with the team, provide crisis intervention for immediate housing needs, medical, mental health and substance use issues.
• Act as an advocate for clients with social services, community-based agencies, health and behavioral health providers.
• Assist clients to function at most independent level possible by addressing ongoing psychosocial needs once clients are stabilized and not in crisis situations.

Skills Needed

• Knowledge of principles, ethics and best practices of case management, care coordination, Social Work, and behavioral health services.
• Experience utilizing client-centered, trauma-informed practices to serve vulnerable populations including individuals experiencing homelessness, chronic medical conditions, and/or behavioral health concerns.
• Principles and methods of interviewing, counseling, crisis intervention and assessing psychosocial behaviors.
• Knowledge of human behavior and development.
• Knowledge of community resources and benefit programs.
• Ability to handle sensitive and confidential materials in a professional manner and in compliance with HIPAA regulations.
• Ability to work on multiple projects, prioritize and meet deadlines.
• Ability to communicate effectively, both orally and in writing.
• Ability to work effectively and efficiently in situations with minimal supervision