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Form of workJob Description
Mendocino Community Health Center's Population Health Department is seeking a compassionate and accountable Case Manager to join our team. As a Case Manager, you will be responsible for activating and managing the CalAIM program end-to-end, coordinating and implementing organization-wide CalAIM services, and overseeing the provision of Enhanced Care Management (ECM) and Community Support (CS) services. You will also identify and monitor performance against Care Plan goals and objectives.
We are looking for someone who is a problem solver and has a passion for providing high-quality care to our communities. At Mendocino Community Health Center, our mission is to provide compassionate, high-quality care for our communities. If you share our values and are committed to making a difference in the lives of others, we encourage you to apply.
Duties Include:
- Develops a program plan
- Engage eligible patients into the program.
- Leverage Social Determinants of Health assessments to address clinical and non-clinical care gaps
- Offers services where the patient lives, seeks care, or finds most easily accessible and within health plan guidelines.
- Works independently to oversee provision of Enhanced Care Management and Community Support services and implementation of the Care Plans
- Connects with patient via phone or in-person to facilitate engagement, assessment, follow-up, and education/training visits to develop and address the Care Plan.
- Works in conjunction with patients to identify Care Plan goals and objectives
- Connects patients to other social services he/she may need.
- Responsible to lead and convene care conference meetings
- Coordinates with resource partners to obtain data/information to ensure accurate Care Plan updates.
- Coordinate with applicable hospital staff on discharge plan
- Utilize electronic tracking records to implement workflow and coordinate services
- Travels to all sites as needed.
- Performs additional duties as assigned.
Benefits Offered:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Life Insurance
- 401k Match
- Flexible Spending Account
- And more...
Minimum Qualifications:
- Previous experience in healthcare
- Passion for non-profit work
- Proficient knowledge of Microsoft Outlook, MS Word, and Excel.
- Able to travel and attend professional meetings, conferences, trainings, and sites.
Preferred Qualifications:
- 3-5 years of experience providing home health and/or social services case management services to low-income populations with one or more of the following: complex chronic conditions, high utilizer of emergency room and tertiary health care services, severe mental illness, and/or homelessness preferred.
