Clinical Case Manager

JOB SUMMARY:

Housing is Recovery Project is a statewide program that seeks to provide short-term housing to individuals with multiple psychiatric hospitalizations and individuals with a record of incarcerations or recently released from an Illinois prison. 

The Clinical Case Manager is the primary agency contact with the clients in the programs, their referral source, and other organizations contacts.  The primary goal and the main task of the Case Manager is to secure permanent or long-term housing for the client within 90 days of placement. 

JOB RESPONSIBILITIES:

Client Services

• Performs comprehensive, in-depth assessments of clients in the Housing is Recovery program identifying immediate barriers to finding permanent or long-term housing within 90 days of placement.  

• Develop a service plan to address those barriers and to ensure success in finding permanent housing.  

• Once housing is secured, coordinate with receiving agency to ensure a smooth transition. 

• Serves as primary Case Manager to a caseload of 8-12 clients in the program by ensuring that clients have access to a full range of counseling, advocacy, educational, and case management services either through direct delivery of services or through referrals. 

• Have a minimum of one contact per week with clients, more if indicated. At least two contacts per month should be a home visit to assess their ability to maintain independent living and carry out activities of daily living. 

• When indicated schedules, coordinates and transports clients to appointments including medical assisted treatment, meetings with parole officer and other program related services. 

• Respond to behavioral crisis situations as needed and in consultation with supervisor and senior management, develop and execute appropriate intervention including involuntary psychiatric hospitalization. 

• Ensures that clients have basic household furniture and items to maintain independent living.  

• When indicated, assists clients in applying for appropriate government sponsored benefits. 

• Assesses community conditions affecting clients to identify resource gaps and works to find possible options to fill those gaps. 

• When necessary, refers clients and support attendance to appropriate community support groups (AA, NA, NAMI, Ascension peer group, etc.) 

• When indicated, refers client to appropriate WRAP services and other Housing Forward programs.  

Community Relations and Partnerships  

• Establishes a strong and solid relationship, that is marked by frequent and structured communications, with partners in this project. 

• Establishes referral network/linkages with outside agencies for participants. 

• Represents and interprets the program to the community at large. 

Administrative 

• Takes a proactive role in the development of services and programming that addresses the goals and metrics of the program.