Clinic Operations Coordinator

Clinic Operations Coordinator

Salary: $26.79 - $39.99, Per hour, payable bi-weekly. The salary scale for this position is between steps 0 and 19, depending on experience. This position is 40 hours per week, a union position. Applicants must pass an extensive background check.

About Us
Country Doctor Community Health Centers (CDCHC) is a not-for-profit organization that operates two primary care clinics, an After-Hours Clinic, two School-Based Health Centers, a low barrier Medication-assisted treatment clinic, and a Dental Clinic. Our Carolyn Downs Family Medical Center was founded in 1970 by the Seattle Black Panther Party in Seattle’s Central District. Our Country Doctor Community Clinic was established 1971 by residents of the Capital Hill neighborhood in conjunction with the Seattle Liberation Front. The primary goal of each clinic was to provide low-barrier, high quality healthcare services and promote social justice.

CDCHC is passionate about serving patients of all ethnicities, races, gender identities, language, and backgrounds and employing individuals who are equally committed to this mission. To ensure our organization is best serving these populations, we strive to promote policies that enable us to work effectively in all cross-cultural situations, with patients, with coworkers, and with the community.

Our Mission and Commitment to Social Justice
We remain committed to health equity and our founding principle of social justice. Every day our actions are guided by our mission: to improve the health of our community by providing high-quality, caring, culturally appropriate primary health care that addresses the needs of people, regardless of their ability to pay. At Carolyn Downs and Country Doctor, health care is a right, not a privilege.

What You’ll Be Doing
Looking for an opportunity to make a difference in the lives of a medically underserved population? We have an exciting role for a Clinic Operations Coordinator who will play a vital role in promoting health equity at the clinic. This multifaceted role is both administrative and patient-facing, ensuring that program and clinic goals for quality care and patient satisfaction are met. The Clinic Coordinator will work closely with the clinical site director, nurse care manager, and other partners to make day to day scheduling coordination. Don't miss out on this opportunity to make a meaningful difference and join our team today!

You’ll need these qualifications.

• You’ve earned your High School diploma or GED equivalent.
• You are proficient with Word, Excel, and Outlook
• You have two years of experience working in a medical setting.
• You have a self-directed work approach complemented by robust teamwork abilities.
• You have knowledge of automated accounts receivable systems.
• Coordinate schedules, handle day-to-day tasks, and assist in outreach and quality assurance efforts.
• You can act as the clinic's liaison, representing at meetings and events.
• You can foster relationships with staff, clientele, and partners.
• You can provide operational support, including IT interface and office supply management.

It would be nice if

• You bring experience with Epic electronic medical records (EMR) software
• You’ve worked in community health before
• You’ve worked for at least two years performing customer service or front desk services and client care coordination in a medical clinic or other health care setting
• You have experience working with culturally diverse populations

Benefits
We provide a robust suite of benefits, including the choice of three medical plans, two dental plans, long-term disability, life, and other insurance programs. You’ll have access to flexible spending accounts, a subsidy up to 80 % of the cost of an ORCA pass, and a generous safe harbor 401K plan with a 3 % base employer contribution plus an additional 2% discretionary match. We’ve got you covered!

This is a union position.