Clinic Coordinator

Benefits

• $18-$20/hour DOE
• Company pays 55-75% of benefit premiums based on tenure and great coverage
• Company paid activities (pedicures, terrarium building, rope courses, etc.)
• Generous PTO package for all full-time team members including paid holidays

This posting is for a position located in Keizer, OR.

Come join the rapidly expanding Acorn Dentistry for Kids team! Growing healthy smiles and independent people since 2017, we take great pride in our team member's personal and professional growth. The Acorn team treats children and families with respect and empowers them to take control of their health. We do this by providing fast quality dental care to kids in a comfortable environment for the whole family. We expect our team members to uphold these high expectations and our core values to the highest standards.

About the role

Our Front Desk Care Coordinator team members are critical to Acorn Dentistry for Kids success and treatment of patients. They are the first faces patients see and they set the tone for each appointment. The Care Coordinator team members are expected to be friendly and engaging with patients and be knowledgeable about the services provided by Acorn. The Care Coordinator works hand in hand with the Dentists, Clinic Coaches, Dental Assistants, and Sterile Technicians to ensure smooth and successful appointments.

Bilingual candidates encouraged to apply.

A day in the life

On any given day at Acorn Dentistry for Kids, our Clinic Coordinator can expect the following:

• Arrive prior to 7:30 am to prepare for the team morning huddle (prior to 6:00 am on general anesthesia days).
• Working with in a driven team with 1 – 4 other Care Coordinator team members depending on the clinic.
• Connecting with patients ages 1 – 17.
• Working in an office with a coaching culture and a growth mindset.
• Treating every patient with dignity and empathy as if they are your own family.
• Checking in/out between 30 and 80 patients each day depending on the clinic.
• Interfacing with patients through phone, email, and other platforms in a professional manner.
• Multitasking between different roles at the same time.

This role is for you if…

• You love working in a fast-paced environment.
• You thrive under pressure and the consistent push to grow.
• You enjoy frequent clear communication.
• You love working with kids of all ages and are interested in getting to know them.
• Excellence in customer service drives you.
• You are comfortable speaking in front of others or groups of people.
• You demonstrate a positive attitude, self-motivation, organization, and resourcefulness.
• You are driven by results, solutions, and impact.

This role is not for you if…

• You need a quiet and consistent atmosphere to complete tasks. As a children’s dentist office, you need to be comfortable with a busy workspace.
• You prefer to work alone. Our team is constantly working together and relying on one another to give our patients the care they deserve.
• You are here for just a paycheck. Working with children is a calling, regardless of position. Every child that walks through our doors deserves your full care and attention.
• You are unable to take constructive criticism. Humility is such an important quality that we look for in our team members. We all make mistakes, it’s important to learn and grow from them.

Next steps

Acorn Dentistry for Kids conducts initial phone interviews, and then we invite our top candidates into our clinics to observe our team at work. We believe in absolute transparency, and we want to make sure our positions are a fit for both us and the candidate. Upon hire there will be up to a week of paid training at our Clinic Support Office in Silverton, OR.