Client Service & Sales Manager

Detail Pro Shop is looking for an experienced Client Service & Sales Manager to join the leadership team. Industry experience is preferred but not required.

Detail Pro Shop is a leading service provider of automotive paint protection coatings and films, window tint, and general detailing. We have experienced significant growth, have expanded our facilities, and we are seeking a career minded professional to join our management team.

If you have Client Service experience, office management experience, administrative experience or operations experience, and genuinely enjoy working with people - including clients, vendors and teammates, we would like to talk with you.

Key Responsibilities:

- This position will be the initial contact for nearly all customer facing activity – including inbound and outbound customer calls, face to face client discussions regarding services, email correspondence, online requests for information, preparation of estimates and general customer follow-up

- Regular use of a CRM system, phone/SMS system, email systems and other related communication tools.

- Communicate with management and staff on a daily basis with respect to the sales process, schedule updates, and specific client communications.

- Other general office and shop duties as required.

Job Requirements:

- Must be a motivated, ambitious, self-starter with high energy that enjoys regular customer interaction

- Must be able to multi-task, shift priorities as needed, and develop general business and sales development plans

- Must have a professional demeanor and appearance

- Must be familiar with MS Office programs.

· Must be willing to perform various office and administrative tasks, as well as being willing to learn some of the basic service offerings to assist teammates when necessary.

· Must enjoy taking on new challenges and looking for opportunities to bring additional value to the role

Required Experience:

· Minimum of 2 years sales and/or front office management experience required, preferably in a small business

· Self-starter with excellent interpersonal and business writing skills is a must

· Previous indirect/direct supervision of a team is highly desirable

· Accounting experience is a plus but not required

· Working knowledge of common PC applications

Detail Pro Shop offers:

· Competitive pay commensurate with experience and 401(k) retirement with company match.

· Flexibility in schedule.

· Direct access to company management and owners.

For immediate consideration please forward your resume or contact Mike at 614-560-7167