Client Service Associate - Wealth Management

Client Service Associate – Wealth Management

As a Client Service Associate at Summit Wealth Management Group, you’ll join a reputable financial services provider with a distinguished track record spanning over two decades.  In this position, you’ll play a pivotal role in our commitment to delivering personalized service and valuable advice to our valued clients.

What You’ll Do:

• Serve clients with the highest integrity and professionalism, maintaining a strong commitment to providing quality service.
• Resolve client issues in a timely and effective manner to ensure a seamless client experience.
• Process new accounts and services, including preparation, review, and follow-up on all forms and applications.
• Answer client questions regarding accounts, funds, and policies, ensuring clear and comprehensive communication.
• Provide ongoing maintenance of client accounts and records, including ACH debits/credits, ACAT’s, DTC transfers, journal entries, client information changes, beneficiary changes, etc.
• Place trades and attach confirms as needed, demonstrating proficiency, if licensed.
• Schedule, calendar, and manage pending items, tasks, and activities, while also managing client details and notes within the Redtail CRM system.
• Resolve transaction discrepancies promptly and ensure accurate fund and securities transfers.
• Assist in meeting preparation for client reviews, focusing on Operations.
• Provide comprehensive support for operations, including client communication, event coordination, marketing material management, office maintenance, social media management, and administrative assistance.
• Support growth and expansion at Summit Wealth Management Group, Inc., by innovation and application.
• Serve as primary contact for vendor relationships.
• Spearhead quarterly, semi-annually, or annually compliance requirements in collaboration with the Chief Compliance Officer.
• Assist in the onboarding of new employees.
• Oversee the completion and accuracy of internal and client-centric workflows.

What You’ll Need to Succeed:

• Five or more years of finance industry experience preferred.
• Bachelor's Degree preferred.
• LPL Experience preferred.
• Experience working with a Customer Relationship Management (CRM) system.
• Series 7 certification preferred, but not required.
• Strong commitment to delivering quality customer service with professional phone etiquette.
• Ability to maintain confidentiality and demonstrate impeccable integrity.
• Exceptional planning and organizational skills, with the ability to handle stress effectively.
• Master of multitasking & prioritization of tasks.
• Proven ability to follow up on tasks and meet deadlines.
• Detail-oriented with a high degree of accuracy.
• Excellent interpersonal skills, showcasing a genuine interest in serving and caring for others.
• Comfortable being a team player and willing to contribute to various tasks, whether large or small.

What Summit Wealth Management Group Offers You:

• Comprehensive health insurance
• 401(k) retirement plan with employer matching after one-year of employment
• Vacation
• Sick Leave
• 11 paid Holidays
• Employee Assistance Program
• Professional development opportunities, including tuition reimbursement and training programs.
• Flexible work arrangements, including remote work options.

Please note that these are just some potential examples and the specific benefits and perks offered may vary based on the position and location.

Compensation:

Salary range between $70,000 to $75,000– may be eligible for additional, discretionary incentive compensation based on individual and the firm’s performance.

About Summit Wealth Management Group:

Since 1986, Summit Wealth Management Group has been dedicated to helping individuals and families fulfill their dreams and achieve financial security. Our firm prioritizes clients by taking a genuine interest in their financial well-being. With a commitment to individualized attention and high-end service, we have become a highly respected practice in the community. Through creative financial planning strategies, we’ve facilitated comfortable retirements, business startups, and smooth life transitions, ensuring financial peace of mind.  We take pride in building enduring relationships and preserving our clients’ legacies across generations.

For more information about the company, please visit our website: https://yoursummitwealth.com/

Summit Wealth Management Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetics, or other protected classes. In addition to federal law requirements, Summit Wealth Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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