Client Service Associate

At our firm, we are all about elevating the customer experience and gaining maximum exposure for our client’s. We rely on our Client Service Associate to bring their creativity and passion to fruition. Our success is evident by our continued growth, with our people being the key to that success. We train every Client Service Associate to be a subject matter expert in customer engagement and lead generation, so you can be confident in providing the highest level of service possible. We trust our Client Representatives to have the necessary ingredient that can't be taught: a caring and supportive nature that will shine through every interaction.

The Culture We Provide Our Client Service Associate:

• We are a diverse and inclusive team that pushes ourselves and those around us to develop personally and professionally
• We promote exclusively from within and do not outsource new management
• We show employee appreciation by hosting team building activities, company events and providing traveling opportunities across the US
• We support the communities we serve by volunteering and partnering with various philanthropic and diverse organizations
• We are closed on all major holidays so you can spend time with loved ones

The Requirements We Look for in a Client Service Associate:

• 0-3 years of experience in hospitality, retail, restaurants or similar industry preferred but not required
• High school diploma and/or GED is a must
• Exhibits professionalism, reliability, and compassion at all times
• Excellent collaboration skills and willingness to contribute new ideas
• Able to learn new technologies quickly and uses their time efficiently
• Superb relationship building skills with an outgoing and charming personality

Daily Responsibilities as a Client Service Associate:

• Demonstrate strong communication skills through active listening, understanding the customer’s needs, and identifying actions
• Provide exceptional customer care in a fast-paced environment given support to families and community members
• Build and maintain positive working relationships with the clients, consumers, and fellow team members
• Work collaboratively and efficiently with fellow team members to increase awareness
• Establish positive, supportive relationships with the community and provide feedback to senior management

Job Type: Full-time

Pay: $750.00 - $1,300.00 per week

Benefits:

• Paid training
• Professional development assistance

Compensation package:

• Bonus opportunities
• Commission pay
• Uncapped commission

Experience level:

• No experience needed

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Garden Grove, CA: Relocate before starting work (Required)

Work Location: In person