Position title:Client Service Associate/Executive Assistant
Position Summary:
Ameriprise—San Diego, CA—As a Client Service Associate, you will directly support the daily business operations of a growing Private Wealth Advisory practice based in San Diego through calendar management, direct Client Service, meeting management, and collaborative projects. All projects assigned will help drive practice growth and foster a vibrant, immersive client experience to high net-worth families, individuals, and organizations.
With an enthusiastic yet methodical approach to Client Service, business processing, and office management you seamlessly and strategically engage with both the client-facing sector of the business and the business processing components of private wealth management and financial planning.
What you’ll do:
· Track client onboarding process and new client experience, incorporating both in-person and digital components
· Serve as the first point of contact for client support through e-mail, phone, and in-person visits
· Create applications and process new business
· Assign and delegate tasks to staff and track tasks through execution
· Assist team in managing office facilities
· Manage office and advisor calendars & assist with scheduling
· Maintain compliant records, office reporting requirements, and business correspondence
· Ad hoc projects as assigned
· Provide administrative and operational support to the CEO and practice
Where you’ll go:
· Opportunities for career advancement in management or advisory roles
· Ability to pursue licensing training and/or professional designation programs
How you’ll be effective:
· Your interpersonal skills are excellent and refined experience working with clients
· Efficient at time management and organizational projects
· Demonstrated ability to multi-task in a fast-paced environment
· Dynamic and capable of adjusting to changing deadlines
· Proficient in MS Office Suite and demonstrated ability to learn new applications
· Experience in Salesforce (preferred, but not required)
· Commitment to adhere to rules and regulations as stated and required by practice and Ameriprise
· Sincere willingness to constantly learn and grow
· Achievement oriented—willing to take on the challenge and problem-solve through completion
Education and Other Designations:
· 2+ years of professional office experience preferred
· 1-2 years of financial planning and investment office and/or 2-3 years Client Service experience highly preferred
· Idea, but not required: Have or be able to obtain federal and state licenses and registrations for securities, including: Series 7, Series 66, and State Life, Accident and Health insurance licenses within 1 year of hiring.
What we offer:
· Full-time employee benefits include:
o Medical and dental insurance options
o Retirement plan and matching
o Bonus pay
o Licensing costs covered
Pay:
· $60,000-$65,000: opportunity for negotiation/advancement based on qualifications and experience.
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- San Diego, CA 92130: Relocate before starting work (Required)
Work Location: In person