Financial & Client Service Associate

Dynamic and growing wealth advisory firm located in Tustin, CA is seeking a full-time Financial and Client Service Associate. Looking for an engaged and genuine individual with a professional approach. Must be detail oriented, organized, motivated and kind. Significant growth opportunities as you bring value to the firm and our clients. Compensation and benefits based on experience.

Typical Responsibilities Include:

Financial Services*

*Opportunity to grow into Management Role or Financial Advisor based on career trajectory

• Work with the Advisor in preparing for client review meetings
• Prepare client portfolio analysis
• Run investment illustrations
• Work with financial planning software and Microsoft office products
• Handle after meeting follow-up and tasks
• Monitor and track our trading models
• Prepare and process new business paperwork
• Help with technology onboarding of client’s account(s)
• Complete financial transfer calls with clients and tracks the transfer status
• Sit in on client and prospect meetings
• Take notes and follow-up during client meetings

Client Services

• Engage and communicate with clients and prospects
• Build and maintain client relationships
• Be available to answer client questions and proactively communicate with them
• Prepare and process Client Service request paperwork. Such as withdrawal requests, beneficiary & address changes, and allocation adjustments
• Schedule and manage client reviews and meetings
• Process the intake of client documents – Copying, scanning, and organizing
• Help clients with loading personal financial data into their online vault

General Support

• Support with marketing campaigns
• Support in-person client & marketing events—on average 1-2 weeknights per month
• General appointment scheduling, and mailing of relevant materials
• Work with compliance department to retain records and receive approvals
• General client hospitality as needed for in-person client meetings
• Other various office tasks
• Work with other staff to make sure the office runs smoothly
• Help Advisor maintain organizational systems

Position Requirements:

• Must pass fingerprint and background check
• At least 2 years of financial or Client Service experience
• Detail-oriented with strong interpersonal communication skills
• Professional appearance and demeanor
• Proficient with Microsoft 365 and technology
• Experience with CRM databases
• Open to obtaining paraplanning or excel certifications

Compensation and benefits based on experience.

Scot Landborg, and Steven Murphy are investment adviser representatives of, and advisory services are offered through, USA Financial Securities Corp., Member FINRA/SIPC. Also, Susan Green is a registered non-solicitor of USA Financial Securities Corp., A registered investment adviser located at 6020 E. Fulton St., Ada, MI 49301. Sterling Wealth Partners is not affiliated with USA Financial Securities Corp. CA License Scot #0G89727, Susan #0H46068, Steven #4142833.

Job Type: Full-time

Pay: $23.00 - $33.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Compensation package:

• Bonus opportunities
• Performance bonus
• Quarterly bonus
• Yearly bonus

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Financial services: 1 year (Preferred)

Ability to Relocate:

• Tustin, CA 92780: Relocate before starting work (Required)

Work Location: In person