Client Operations Manager

Are you bored and tired of doing the same thing over and over? Do you crave variety and challenge in your career? Are you tired of being just another “cog” at a large GovCon? Do you wish every day was different and that you had exposure to multiple companies in different stages of their business growth cycle?

Well then, do we have an opportunity for you, and it is completely REMOTE!

Our new Client Operations Manager will not be bored! The Manager will be a multitasker who understands all aspects of our business and can and can ensure they are successfully working together to ensure top satisfaction for our clients.

Who is BOOST?

BOOST is a growing consulting company that works exclusively with government contractors. We only serve GovCons. We know the business – and the rules – like the back of our hand. We are fluent in federal acronyms. We don’t say “yes” to a client unless we can knock it out of the park. We know our strengths and will consistently deliver. Our services are end-to-end. We support our clients in the following areas: accounting/finance, contracts/procurement, human resources/talent acquisition.

Responsibilities

The Client Operations Manager will play a pivotal role in ensuring that our multi-service clients’ projects are successful. You will be the liaison between our internal teams to ensure our clients see one BOOST.

RESPONSIBILITIES

• Oversee a complex portfolio of client projects and ensure accurate, seamless, and timely delivery to clients.

• Work across multiple functions to include contracts, procurement, accounting, finance, HR, and talent acquisition to translate client needs between departments.

• Compile and track progress on project goals and report to leadership on regular basis.

• Lead weekly progress meetings for internal teams working on multi-service accounts.

• Act as the primary liaison with clients.

• Develop and maintain budgets, overseeing allocation of resources, monitor expenditures, and implement cost-saving measures to ensure efficient utilization of financial resources while meeting client needs and organizational goals.

QUALIFICATIONS

Experience & Education Requirements

• 10+ years of experience working in the Government Contracting industry.

• Bachelor’s Degree required. Master’s preferred.

• Ability to excel in a fast-paced, rapidly changing environment.

• Experience working in consulting environment strongly preferred.

• Proactive and consultative style, with a strong service focus required.

• Previous experience working in multiple areas of a business, within federal contracting i.e. Contracts, Finance, HR, Accounting, Finance.

• Ability to work independently, while leading multiple teams

• Accuracy and commitment to quality of work.

• Well organized, detail oriented with ability to multi-task effectively.

Personal Requirements

• Ability to produce expected results in a rapidly changing environment required.

• Ability to exercise independent judgment in deciding priorities and procedures.

• Ability to provide consistent, high-quality service across all assignments.

• Accuracy and commitment to quality of work.

• Well organized, detail oriented with ability to multi-task effectively.

Work Authorization Requirements

• Valid authorization to work in the U.S.

• Clearance is NOT required.

Preferred Qualifications

• Great presentation, communication and team-building skills.

Physical Requirements

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job:

• The employee will have prolonged periods of sitting at a desk and working on a computer.

• Vision abilities required by this job include close vision.

• While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard.

BOOST is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.