Clerical Associate-Level Ii-Nursing All Units-Provisional Appointment

Lincoln Medical and Mental Health Center is one of New York City’s premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women’s Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Visit us at www.nyc.gov/html/hhc/lincoln.

Hiring for Tour I, Tour II and Tour III.

Purpose of Position:

This class of positions encompasses clerical related office activities utilizing manual and automated office systems; duties may include supervision of employees performing routine tasks appropriate to each Assignment Level.

Examples of Typical Tasks:

• Supervises and instructs a small unit or group(s) engaged in clerical activities.
• Plans, assigns, and reviews the work of subordinates, and is generally responsible for the satisfactory completion of the work performed in the unit or group(s).
• Serves as principal assistant to a supervisor of a large section or unit.
• Performs moderately difficult and responsible clerical working maintaining and checking various kinds of records.
• Coordinates work assignments basted on area workload and review daily assignments to deploy staff, as needed.
• Conducts training and orientation for new employees with regards policies and procedures.
• Substitutes clerical staff during meal hours and breaks in needed.
• Maintains an inventory of supplies forms and minor equipment necessary for efficient functioning of the area.
• Coordinates and ensures ongoing maintenance and housekeeping activities, and requisitions for required repairs/services.
• Knowledge of financial patient registration (unity) system and demographic screening.
• Evaluates the performance of Clerical Associate Level II and complete staff performance evaluation, in consolation with.
• Participates in Supervisory meeting on a regular basis.
• Other duties as assigned.

1. A high school diploma or its educational equivalent; and

2. Six (6) months of full-time satisfactory clerical experience and/or experience interacting with the public, such as processing sales; taking, processing, and delivering orders; obtaining and dispensing information; listening to and resolving customers concerns, problems, and complaints; and/or performing related customer service activities.

Special Note: **This position description was revised in accordance with The New York City Bridge Exam, No. 3971, which includes Clerical Associate (NYC H+H).