Clerical Assistant 3

JOB
Are you a highly motivated individual looking for a career where you can let your clerical knowledge shine? The Department of Human Services, Division of Third Party Liability (TPL), is searching for an organized Clerical Assistant 3 to perform various duties and services to support the entire division. The purpose of this position is to work with requests of all formats to assist the division with customer inquiries. If this seems like a good opportunity, the DHS wants you to apply today!
EXAMPLE OF DUTIES
Responsibilities of a Clerical Assistant 3 include independently determining whether a case needs to be opened, creating appropriate letters when applicable, and corresponding with attorneys, recipients, insurance companies, and others to obtain additional information as needed. Also, you use independent analysis when answering and returning dedicated hotline calls and screen requests for appropriateness, completeness, and urgency. In addition, you use common office equipment and computer programs to complete your daily tasks. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment, 37.5-hour work weekWork hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch.Telework: You may have the opportunity to work from home (telework) part-time up to three (3) days a week. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. FREE PARKING!Salary: In some cases, the starting salary may be non-negotiable.You will receive further communication regarding this position via email. Please check your email, including spam/junk folders, for these notices.
SUPPLEMENTAL INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only.You must provide complete and accurate information or: your score may be lower than deserved.you may be disqualified.You may only apply/test once for this posting.Your results will be provided via email.