Pay Range: $18.98/hr. - $23.72/hr.
Job Posting Closing on: Friday, April 12, 2024
Workdays & Hours: Monday – Friday – shift assigned is based on the need of the department and may vary (7am – 3pm, 11am – 7pm, or 11pm – 7am)
Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more.
The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.
A Civilian Response Specialist position is available with The City of Fort Worth Police Department – Civilian Response Unit. This position will contribute to the City's strategic goals, mission and vision by performing various non-emergency duties supporting patrol operations, as well as field support for transporting abandoned property, which do not require the exercise of peace officer powers of arrest or firearms within the Police Department's Patrol Operations Bureau.
Minimum Qualifications:
- High School Diploma or GED Certification.
- Valid driver's license.
- Must pass physical.
Preferred Qualifications:
- Extensive Customer service experience both in direct public contact and telephone.
- Experience in record keeping.
- Experience with sworn civil service / law enforcement.
The Civilian Response Specialist job responsibilities include:
- Perform a variety of specialized and technical non-sworn law enforcement duties in support of the Police Division including in the areas of patrol, property and evidence, and other areas as assigned.
- Respond to calls for service in-lieu of a Police Officer; respond to calls; respond to hazard calls including spills and items in roadway; interview complainants; prepare necessary criminal and non-criminal police reports, grand/petty theft, ID theft, fraud, lost/stolen property, found property, vandalism/graffiti, and burglary reports.
- Communicate effectively with all levels of an organization and public coupled with the ability to maintain a strict level of confidentiality at all times.
- Dictate and/or write reports in reference to investigations; complete evidence vouchers for evidence or property collected; book evidence or property into evidence.
- Provides traffic control including at potentially hazardous situations, traffic accidents, crime scenes, fires, funerals, special events, and during power outages and weather-related incidents.
- Maintain various logs and records; gather information and prepare routine reports as assigned; enter, input, and retrieve a variety of information using a computer terminal.
- Maintains property and evidence in accordance with prescribed procedures.
- Testify in court or at hearings regarding case records and investigative activities.
Working Conditions
Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class.
Final candidates selected for hire in the Police Department will be subject to a criminal background, drug screen, polygraph examination, psychological exam and fingerprint check. Applicants must not have used marijuana during the previous two (2) years, nor illegally used any controlled substances within the last five (5) years.
Conditions of Employment
The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.
The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.
Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.