Nueva Health System is looking for a Patient Care Coordinator/CA to provide assistance to the licensed-medical provider and provide safe, knowledgeable, compassionate individualized care to all patients. The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down, look patients in the eye and provide personalized service.
As one of our team members you will:
- Provide patients with support and guidance as needed
- Help patients apply to third party lenders for financing
- Process payments from patients
- Answer Care and Payment plan questions with patients
- Maintain hard copy patient records as well as the files stored in our EHR
- Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself
- Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
- Must be driven, outgoing, organized, and personable
- Excellent communication and problem solving skills
- Must be looking for a career not just a job. The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.
Only candidates who complete the phone screening will be considered.
Pre-employment background and drug screening are required.
Job Types: Full-time, Part-time
Job Type: Full-time
Benefits:
- Employee discount
- Opportunities for advancement
- Paid time off
Healthcare setting:
- Med spa
- Private practice
Schedule:
- Day shift
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person