Chief Operating Officer

Chief Operating Officer (COO)

Job Description:

Grand Circle Corporation is seeking a dynamic and experienced Chief Operating Officer (COO) to join our leadership team. As a leading travel and adventure company, Grand Circle Corporation is committed to providing enriching and memorable experiences to our customers. The COO will play a critical role in driving operational excellence, ensuring organizational efficiency, and contributing to the overall growth and success of the company.

Responsibilities:

• Operational Leadership: Provide strategic leadership and oversight for the day-to-day operations of Grand Circle Corporation, ensuring the efficient and effective execution of business processes.
• Team Management: Lead and inspire a diverse team of professionals across various departments. Foster a collaborative and high-performance culture, encouraging innovation and excellence. Partner with CEO to share responsibility for Organizational and Leadership Development.
• Strategic Planning: Collaborate with the executive team to develop and implement strategic plans that align with the company's goals and objectives, fostering growth and innovation.
• Financial Management: Oversee financial planning, budgeting, and forecasting. Work closely with the CFO to optimize financial performance and ensure prudent use of resources.
• Process Optimization: Identify opportunities for process improvement and implement solutions to enhance operational efficiency and effectiveness.
• Risk Management: Develop and implement risk management strategies to safeguard the company's assets and ensure compliance with relevant regulations.
• Vendor Management: Build and maintain strong relationships with key partners and vendors to optimize the supply chain and enhance overall business performance.
• Quality Assurance: Implement and maintain quality assurance processes to uphold the highest standards in service delivery and customer satisfaction.
• Cross-functional Collaboration: Foster collaboration and communication across departments to ensure a seamless flow of information and coordination of activities.

Requirements:

• Proven Experience: Minimum of 10 years of progressive leadership experience, with at least 5 years in a senior operational role, preferably as a COO.
• Industry Knowledge: Strong understanding of the travel and adventure industry, with a track record of success in a similar environment.
• Strategic Thinker: Demonstrated ability to think strategically, analyze complex situations, and make sound decisions to drive business success.
• Financial Acumen: Solid financial management skills, including budgeting, forecasting, and financial analysis.
• Leadership Skills: Exceptional leadership qualities with a proven ability to motivate, develop, and lead high-performance teams.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships internally and externally.
• Change Management: Proven experience in leading organizational change initiatives and adapting to evolving business environments.
• Results-Oriented: Track record of delivering measurable results and achieving organizational goals.
• Education: Bachelor's degree in business, management, or a related field; MBA or advanced degree is a plus.

Competitive Benefits package including:

• Incentive Bonus Program based on company goals
• Substantial Paid Time Off (PTO)
• Eleven paid holidays, including Juneteenth Day, Labor Day, and Memorial Day
• Commuter Benefit Program: Subsidies for up to 100% of public transportation costs or 45% of parking costs (some maximums apply)
• Generous travel discounts including 50% off our trips and quarterly associate deals
• On-Site Wellness: Fitworks gym and fitness classes including metabolic conditioning and group strength
• Comprehensive medical, dental, and vision plans
• 401K and company match
• Tuition Assistance for professional and personal growth
• Flexible Spending Account (FSA)
• Life Insurance and AD&D
• Short Term and Long-Term Disability
• Employee Assistance Program (EAP)
• Community Service - Volunteer Benefit
• Pet Insurance from Nationwide Insurance
• Home & Auto Insurance at a discounted rate
• Flexible work from home days

Grand Circle Corporation is an equal opportunity employer, and we encourage candidates from diverse backgrounds to apply.

If you are a strategic thinker with a passion for operational excellence and have the experience to drive business success, we invite you to apply for this exciting opportunity.

To apply, please submit your resume and a cover letter detailing your relevant experience and how you would contribute to the success of Grand Circle Corporation.