Chief Operating Officer

Job Summary:

The Chief Operating Officer will oversee the organization’s daily functions and guide the organization’s workflow strategy and organization of all essential business processes.

Duties/Responsibilities:

1. In conjunction with the CEO and management team participates in the development and implementation of the mission, vision, and values of the organization, including high quality, patient focused health care.

2. Assist CEO and management team in new clinical program development, ensuring participatory decision making and appropriate design and implementation.

3. Responsible for ensuring program and corporate compliance with primary health care policies and procedures, as well as with those external regulatory bodies such as HCFA, FQHC, HIPPA, OSHA, CLIA and other professional review and standards boards.

4. Participates in the development of long-range strategic plans, governance structure and objectives for practice management.

5. Ensure staff compliance with the adopted health care plan as it relates to the stated objectives (problems/needs), the organization’s clinical goals and the method of achieving the benchmarks listed.

6. In conjunction with the CEO, responsible for the development of the plan of operations and coordinating corresponding budgets reflecting the volume, revenues, expenses, staffing, and capital needs of the organization.

7. Presents, facilitates, and leads assigned process improvement events using methods of culture-appropriate team building, team energizing, data gathering and analysis, problem solving, and project management.

8. Assists the CEO with facility expansion and property acquisitions/transactions, as well as service mergers.

9. Ensures responsible medical supply spending practices helps develop budgets and assures that tracking and inventory of supplies and equipment purchases are following operating budget.

10. Analyzes, recommends, and supports practices seeking to improve performance on quality measures to engage in work redesign, changes in organization systems, policies and procedures, and quality improvement process within the organization.

12. Seeks and evaluates process improvement information, materials, and methods to match specific organizational needs as outlined by management, and adapts them to use in the execution of process improvement events

13. Provides event follow-up to monitor the progress of planned improvement implementation to assure timely action, appropriate management support, and achievement of expected benefits. Uses appropriate measurement, analysis, and evaluation methods to accurately identify and document process improvements.

14. Coordinates with related departments and functions to assure appropriate information flow and understanding of overall process improvement direction.

15. Work side by side with executives in developing transformational strategies in the adoption of process improvement and guide staff in the implementation and execution of process improvement tools and methods.

17. Resolves problems related to utilization of facilities, equipment, and supplies for the organization.

18. Participates and ensures the development of organizational guidelines, policies, and procedures in accordance with funding source requirements, and State and Federal law.

19. Attend seminars, training sessions and in-services, to keep current with trends and practices in health care administration, as needed.

20. Participate in staff, management, and provider meetings, as necessary.

21. Perform other job-related duties, as may be assigned.

Required Skills/Abilities:

1. Must have excellent interpersonal skills and empathy towards employees, excellent communication skills, critical thinking skills, the ability to handle stressful situations, and the capacity to function independently.

2. Must have excellent process improvement skills and be able to understand clinic functions and department interactions.

3. Knowledge of practice management components, particularly in cost constrained environments.

4. Knowledge of regulatory compliance i.e., HIPPA, OSHA, CLIA, etc.

5. Ability to manage and supervise various positions and relate well to people from diverse ethnic and cultural backgrounds, as well as have a passion for working with culturally diverse populations.

6. Basic understanding of information technology and ability to organize, analyze and synthesize complex data from various sources.

7. Able to read and interpret financial statements, develop, and nurture vendor relationships for purchasing optimization.

8 Able to adapt process improvement in accordance with organization objectives. Experience and/or good working knowledge of Six Sigma, Lead, etc. a plus.

9. Willingness to work flexible hours to meet the organization’s needs/demands.

Education and Experience:

• Bachelor of Business Administration or related discipline required. Master of Business Administration with emphasis on Healthcare Administration, is a plus.
• At least five to seven years of responsible administration experience in the healthcare industry.
• Thorough knowledge of the theory and practice of organizational management, preferably in a health care environment.

Job Type: Full-time

Pay: $130,000.00 - $160,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to Relocate:

• Atlanta, GA 30354: Relocate before starting work (Required)

Work Location: In person