Chief Nursing Officer (CNO)

Nestled in the county seat just off the shores of Lake Michigan in Northern Indiana, Northwest Health - La Porte has been the heart of healthcare in La Porte for more than 40 years. The hospital provides acute care with strong programs in cardiology, orthopedics, surgical services, emergency care, oncology and maternal health.
Our Mission:
We are committed to providing accessible, patient-centered care in a safe and compassionate environment, promoting health and healing in the communities we serve.
Our Vision:
We will be the healthcare provider of choice in the region, known for providing quality, safe and compassionate care.
Our Values:
We are a community of healthcare providers who share a passion for providing the best possible care, with these values at the core of everything we do:

• Patient safety, including every measure possible to prevent injury, provide a safe, clean environment that instills confidence, and use of clear and prompt communication to help prevent errors or confusion.
• Courtesy and respect for interactions with patients, visitors and each other.
• Compassionate care supported by connecting with patients and families on a personal level, and taking time to understand and respond to their needs and preferences.
• Patient and family-centered care, including communication to help patients and families understand care options and make care decisions, and to ease their anxiety.
• Seamless, integrated care to help patients easily access the services they need by providing clear transition of care information to the next caregiver, managing the next episode of care, and coordinating and communicating post-acute care plans.
• Quality and effectiveness enhanced by making caregivers as accessible as possible, having successful outcomes in treatment and care, and supporting respect and dignity of life in all stages.
• Efficiency founded on cost-effective and coordinated care.
• Positive workplace experience strengthened by encouraging input and valuing opinions of employees and physicians and supporting their professional development, communicating strategic plans, maintaining access and connection to all levels of management, hiring the best qualified personnel, coaching staff for high performance, and managing conflict effectively.

The Chief Nursing Officer (CNO) is responsible for:

• Providing leadership to nursing employees that will enroll their support, create ownership of goals, and have them actively participate in decisions that impact the hospital
• Maintaining necessary regulatory and compliance approvals and quality accreditations
• Partnering with physicians who use, or will use, the hospital
• Assisting in planning new services that generate additional sources of profitable revenue
• Creating an environment that will encourage recruiting and retention of clinical employees
• Managing costs by continually seeking data that will identify opportunities and take action to eliminate non-value costs
• Establishing standards for nursing practices and maintaining authority, accountability, and responsibility for nursing services
• Developing organizational patient care programs, policies, and procedures that describe how nursing care is assessed, delivered and evaluated.
• Developing and managing the nursing services budget and ensuring a sufficient number of qualified staff to assess patient needs
• Plan and provide nursing care interventions and prevent complications, promote improvement and patient comfort and wellness
• Analyzing areas in planning, promoting, and conducting organization-wide performance improvement activities
• Representing the nursing services at all meetings including medical staff and the hospital board of director meetings; participates with leaders in designing and providing patient care and services

As a member of the Hospital's senior management team, the CNO will participate in functional decision-making processes necessary to the successful attainment of the hospital's mission in addition to maintaining an awareness of changes in healthcare clinical matters that could have an impact on the success of the hospital. The CNO will oversee multiple departments within the hospital and report directly to the hospital's Chief Administrative Officer.
Education:

• Must possess a Bachelor's degree in Nursing from an accredited institution
• A Master's degree required

Certifications/Licenses:

• Must be a registered nurse (RN) with current licensure within the state

Experience/Skills:

• Must possess detailed knowledge of hospital nursing operations
• 5+ years of demonstrated successful leadership in an acute-care hospital environment (For-profit experience preferred)
• Must be proficient in written and verbal communication skills
• Ability to establish and maintain effective working relationships with hospital staff, physicians, patients, and patient's families
• Ability to maintain confidential information concerning personal, financial, or medical matters