Chief Information Officer

Since 1980, SMIL has evolved as a premier imaging group in the southwest. In 2016 SMIL won the Southwest Alliance for Excellence award for customer and employee satisfaction, sound management, innovation and results. SMIL was again recognized with the prestigious Advisory Board Company's 2017 Workplace of the Year Award, and in 2019 SMIL was named a World Class Employer by Birdeye Surveys, Inc.
Employee engagement is folded into everything we do at SMIL. We are dedicated to the growth of our employees including cross training and leadership career opportunities. Simply put, our culture is what sets us apart from the rest.
We offer competitive pay, career opportunities and benefits that include; medical, HSA employer contribution, dental, vision, paid time off, paid holidays, 401K and profit sharing, tuition and continuing education reimbursement, paid life insurance, long term disability as well as voluntary short term disability.
We look forward to you joining our amazing team!
Position Summary
The Chief Information Officer (CIO) will provide technology vision and leadership in the development and implementation of the affiliate-wide Information Technology (IT) program. The CIO will lead the organization in planning and implementing enterprise information systems to support both distributed and centralized clinical and business operations to achieve more effective and cost beneficial enterprise-wide IT operations.
Additionally, the CIO:

• Provides strategic and tactical planning, development, evaluation, and coordination of the information and technology systems for the organization.
• Facilitates communication between staff, management, vendors, and other technology resources within the organization.
• Responsible for the management of multiple information and communications systems and projects, including voice, data, imaging, and office automation.
• Oversees and evaluates system security and back up procedures.
• Communicates IT plans, policies and technology trends throughout the organization, including management groups and professional staff.

• Maintains knowledge and current trends information technology industry. Actively and effectively represents the best interests of the organization and radiology in general through participation in local, regional, and national information technology and/or radiology societies.
• Serves as primary corporate spokesperson for information management. Develops and maintains strong relationships with external customers and partners. Communicates as necessary with hospital radiology information systems leadership. Provides support to referring physician offices to maintain loyalty and satisfaction.
• Provides leadership to imaging center and business office operations management team by attending meetings, rounding at assigned departments on a regular basis, and communicating organization vision, values and goals.
• Develops, monitors, and attains performance goals consistent to the corporation's standards. Participates in developing and executing strategic business plans. Identifies and assembles relevant background material and resources.
• Maximizes organizations financial success through refining our current processes, identifying and implementing new or improved processes.
• Serves as the primary information management resource.
• Prepares or directs preparation of various qualitative and quantitative reports.
• Manage the implementation of new affiliate-wide information systems, as needed.
• Develops and enforces policy and procedures to ensure the protection of the affiliate's IT assets and the integrity, security and privacy if information entrusted to or maintained by the affiliate.
• Oversees the linkage between external technology systems (e.g. government, vendors and other health care organizations) and the affiliate's IT resources; including systems for electronic data exchange.
• Ensures that all information systems and networks operate according to internal standards, external accrediting agency standards, regulatory agencies and legal requirements, including HIPAA.

• Approves, coordinates and controls all projects related to selection, acquisition, development and installation of major information systems for the affiliate. Provides advice on evaluation, selection, implementation and maintenance of information systems, ensuring appropriate investment in strategic and operational systems.
• Reviews all hardware and software acquisition and maintenance contracts, soliciting involvement and participation of other management team members as appropriate.
• Develops and maintains corporate policies and standards aimed at maximizing effectiveness and minimizing costs related to the acquisition, implementation and operation of IT systems.
• Develops, when possible, master purchase or lease agreements for hardware, software, maintenance and telecommunication services.
• Develops and monitors the approved annual operating and capital budgets for information and technology systems.
• Maintains contact with IT suppliers and maintains knowledge of current technology, equipment, prices and terms of agreements to minimize the investment required to meet established service levels. Evaluates alternatives, performs appropriate cost benefit analysis, and recommends solutions that maximize effectiveness and minimize costs commensurate with acceptable risks.
• Manages relationships with vendors for sales, service and support of all information systems and technology.

• Ensures that data systems are capable of provision of all patient data and statistics as required by Federal, state and local agencies. Supports the development of patient reports as requested.
• Develop and maintain system recovery plan in the event of power failure, damage to system, etc.
• Facilitate correction of any system failures, contact point for computer problems.
• Oversee the development, maintenance, and communication of systems documentation, policies, and procedures.

• Manages assigned management who supervise in the Information management department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Performs periodic performance reviews and maintain objective measurement standards.
• Oversees interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Responsible for staffing plans to ensure efficient operations.

• Delegate's tasks and checks work for completeness and accuracy.

• Business principles and techniques of administration, organization, and management to include an in-depth understanding of the key business issues that exist in the health care industry. These include, but are not limited to, knowledge of strategic and operational planning, health care economics, personnel administration, federal, state and local laws, marketing, financial and cost analysis, trends in the health care industry, and primary health care administrative theory and practice.
• Data processing methods and procedures, and computer software systems

• Relate to all levels of the user community
• Be a team player that motivates and educates other team members
• Plan, implement and support systems in a complex health care environment
• Set and manage priorities
• Comprehend complex, technical subjects
• Translate technical language to lay audiences
• Link and apply complex technologies to business strategies
• Effective written and verbal communication skills and excellent interpersonal skills with all members of management.
• Ability to work extended hours and travel on company business as required.
• Ability to negotiate and defuse conflict.
• Ability to analyze and resolve complex issues, both logical and interpersonal.

• A master's degree or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.
• Significant experience in a health care setting, specifically in technology and information systems planning to support business goals.
• Experience should also include exposure to both shared and outsourced solutions, as well as support of in-house information and communication systems in a multi-site client-server environment.
• Experience with practice management, financial management and clinical management information systems.

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.