Chief Executive Officer, Ambulatory - Silicon Valley Market

Organization:

SHSO- Executive Services

Position Overview:

Provides administrative leadership and direction to all clinic operations for the foundation within respective geographic responsibility. Assures quality of care and cost effective services are provided to the community. Exercises necessary, appropriate authority and accountability for the administration and long range planning for the foundation activities in their respective geography. Maintains effective employee, medical staff and community and relations.
Collaborates with applicable Sutter Health geographic Market Service Area and independent hospitals within assigned geographic areas to ensure that strong quality, service and continuity of care structures are developed to deliver best outcomes for the foundation, patients, and families. Serves as the administrative liaison in support of the SVP, Chief Operating Officer, between foundation medical group leadership, and geographic Market Service Area and system leaders. Key member of the geographic Market Service Area leadership team.
Influences plans for how patient care is delivered within the assigned geographic area of responsibility. The position requires a working understanding of business and financial practices, medical group activities, and the ability to communicate, interact and work with all levels of staff, physicians, and leadership within Sutter Health effectively to emulate the Sutter leadership values and implement clinical strategy developed by Area and Foundation service line leaders. Incumbent will have financial accountability for budget and revenue for the business unit.

Job Description:

Education/Certification/Licensure:

• Bachelor’s in healthcare or related field required.

• Master’s Degree preferred in Business, Hospital, Healthcare Administration or equivalent from an accredited college or university.

Experience

• Must have significant experience in healthcare administration at the administrator, assistant/associate administrator or similar level

• Experience must demonstrate competence and success in financial operations, new business planning, development, implementation and management; board and physician relations and management development

• Executive level experience in a multi-facility/matrix management healthcare system strongly desired

• Demonstrated track record in delivering excellence in the Triple Aim (access, affordability and quality)

• Strong experience engaging employees, physicians and community leaders

• Prior demonstrated philanthropy experience desired

• Experience in health care business development and acquisition activities

• Experience in developing business and strategic plans for health care service lines

• Strong knowledge and experience in understanding operational impact on finances, costs, and efficiency

• Demonstrated understanding and experience in the use of lean to drive management and operational processes

• Experience providing leadership to operations teams in an ambulatory setting

Knowledge

• Must have an in-depth working knowledge of healthcare administration, operations and departments, with a strong emphasis on and understanding of multi-specialty medical group operations, financial management, strategic planning, physician relations, patient care, quality assessment and improvement, risk management and human resource management

• Have a solid working knowledge of applicable laws and operating guidelines

• Strong understanding of the trends and issues affecting the healthcare industry, including managed care, clinical integration and quality outcomes

• Working knowledge of all legal guidelines and requirements of accrediting bodies

Skills

• Must have excellent interpersonal and communication skills (written, verbal and presentation/public speaking). Demonstrated skills in leadership, conflict identification and resolution, group problem solving and group process as well as organization and prioritization.

• Effective as a team leader and team member, with a bias toward timely and appropriate action

• Possesses a customer service excellence orientation, with emphasis on continuous quality improvement

• Demonstrated effective organizational performance improvement skills, in-depth working knowledge of integrated healthcare organization and administration, agency standards/compliance, and laws applicable to healthcare operations is required

• Ability to balance clinical and financial goals with the health care needs and challenges facing targeted audiences and their related communities

• Strong skills in identifying, planning, and executing appropriate and successful health care business strategies to meet changing organizational and community needs, and regulatory requirements

• Politically savvy and an excellent communicator with a successful track record of leading strategic initiatives and building innovative, high quality, health care delivery systems in collaboration with professional and community partners

• Well-developed skills in problem-identification, persuasion, and negotiation

• Effective team leader and team member skills, with a bias toward timely and appropriate action

• Demonstrated skills in leadership, conflict identification and resolution, group problem solving and group process as well as organization and prioritization

• Exceptional interpersonal skills, with the ability to establish and maintain effective working relationships with foundation management, physician providers, nursing, key departments and individuals at all levels inside and outside of Sutter Health

• Well-developed and engaging communication skills (written, verbal and presentation/public speaking), including the ability to tailor presentations to a specific audience, and address and interact with large groups

• Proven ability explaining complex medical/clinical information and concepts in "lay" terms

• Excellent customer service orientation, with emphasis on continuous quality improvement

Additional information:

We have retained WittKieffer as our exclusive executive retained search firm partner. Applications will be forwarded to them to assess your potential candidacy.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Number of Openings:

1

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $0.00 to $0.00 / hour. SH Pay Range is $254.81 to $300.48 / hour.