Job Description
Job Description
Position: Chief Engineer (CE)/ Engineering Manager Location: Clearwater, FL
Reports to: Director of Rooms Status: Exempt- Salary
Job Summary:Responsible for managing all aspects of maintenance staff on a daily basis. Directs, coordinates, and performs routine, preventive and emergency interior / exterior maintenance and repairs to obtain optimum efficiency and economy of hotel operations. Directs the Engineering staff, accounting/budgeting, asset protection, inventory control and human resources.
CHIEF ENGINEER DUTIES AND RESPONSIBILITIES:- Familiar and complies with the hotel’s mission and standards in performing maintenance activities.
- Maximize maintenance team potential with a balanced focus on operations, guests, employee, and owners’ satisfaction.
- Represents the engineering department during the daily HOD morning meetings.
- Priorities, plan, schedule assign and supervise the engineering department staff.
- Oversee the maintenance tasks, work orders and special projects ensuring timely and accurate completion.
- Respond to guest's maintenance needs promptly and ensure guests receive professional, efficient prompt and courteous service to hotel standards.
- Maintain the physical appearance and operational efficiency of the hotel including physical. Mechanical, electrical, plumbing etc.
- Installation & maintenance of all equipment related to HVAC, DG Sets, Water treatment, Fire Safety etc.
- Ensure proper records are kept relating to all plants and equipment for the hotel including repair and service records.
- Prepare reports as required by the Director of Rooms.
- Ensure that stores have adequate stocks of materials, equipment and tools and are kept in a clean and safe environment.
- Take responsibility for the cleanliness and safety aspects of all plant and mechanical equipment rooms.
- Attend all Facility Management/Property meetings as required, passing on necessary information to the maintenance team in regular junior staff meetings.
- Ensure the proper use and periodic maintenance of all equipment.
- Perform daily and weekly property document inspections.
- Ensure property, grounds, physical plant, and work areas are maintained to standard and that all safety equipment and conditions are to code.
- Establish and maintain department equipment and supply inventory levels appropriate to property requirements.
- Provide training to staff on supplies, inventory, maintenance and ordering procedures.
- Train engineering department staff on correct maintenance procedures and assist in repairs as needed.
- Maintain, monitor, and test hotel's emergency and security systems, features like Fire Alarm, CCTV, baggage scanners etc.
- Discuss with GM / Owner / Department heads on maintenance status and inspection reports.
- Respond to corporate and management inquiries.
- Develop, implement, and direct all emergency programs.
- Develop, implement, and manage energy conservation programs for the property to minimize expenses.
- Coordinate with the equipment suppliers and any outstanding issues on property.
- Ensure maintenance staff wear proper uniforms with name tags and upholds hotels grooming and hygiene standards.
- Responsible for quality service, meeting/exceeding financial goals, short- and long-term planning and day-to-day operations.
- Ensure successful performance assisting guests with an exceptional experience to ensure high performing scores on the GSS according to Marriott.
- Advanced knowledge of building management/engineering with positive attitude, good communication skills and committed to delivering a high level of customer service.
Education & Experience
- Bachelor of Science, Diploma, or college degree in Electrical or Civil engineering preferred.
- Minimum of 5 years maintenance experience and 3 years supervisory or manager experience in engineering hotel department.
- Valid Drivers' License/State of Florida
- Excellent customer service skills
- Excellent communication skills, both verbal and written
- Ability to sit or stand for extended periods of time.
- Ability to communicate clearly.
- Corrected vision to normal range
- Ability to lift 50 pounds.
- Long hours are sometimes required.
- Following ergonomic safety practices re: lifting and movement; using standard safe trade practices using personal protective equipment
- Use of OSHA-mandated and/or proper/accepted work practices (e.g., lockout-tag out, confined space, "hot work" work above ceiling practices)
- Must be able to read and understand directions.
- Must be able to communicate with guest/customers to understand needs and convey solutions.
- Must be able to manage multiple priorities.
- Make sound judgments quickly.
- Work on multiple tasks, making appropriate progress towards deadlines.
- Able to work independently, take direction and provide direction to others.
- Manage differing personalities within the hotel and the community.
- Maintain the highest degree of confidentiality.
- Ability to work effectively in stressful, high-pressure situations.
- Ability to effectively manage challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.