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Join Chase Auto, a leading provider of auto financing and part of the JPMorgan Chase franchise, where you will have the opportunity to shape the future of auto financing. With a portfolio of more than $80 billion in assets and relationships with 75% of U.S. franchised automotive dealers, we offer a range of products and services to meet the financial needs of our clients. This is your chance to be part of a dynamic team that serves auto dealers, consumers, and vehicle manufacturers.
The Chase AutoPrivate Label Captive Finance business has more than 20 years in the Captive Finance business and is the largest bank-owned Private Label Captive Finance provider in the U.S. We serve as the Captive Finance partner to seven domestic and global auto manufacturers: Subaru, Jaguar Land Rover, Maserati, Aston Martin, McLaren and EV partners Rivian and Fisker.
Job Description
As a General Manager of Private Label Captive Finance in Chase Auto, you will collaborate with Rivian and Fisker corporate executive teams and internal partners to devise programs and strategies that align with our objectives. You will be responsible for managing the P&L for both Captives, ensuring profitability and return targets are met. Your duties will include managing strategic partnerships, supervising daily operations, and leading the Brand Management teams. Additionally, you will oversee the Credit and Underwriting team supporting the combined EV portfolio, requiring strong stakeholder management skills and the ability to identify and develop opportunities across multiple business lines.
The role will work across multiple lines of business to identify and develop opportunities to deepen partner our relationships by leveraging the unique assets and capabilities available across the firm, including Mobility Payment Solutions, Chase Offers, Travel, Dining, Sapphire Lounge, Private Banking, Consumer Banking, and external strategic partnerships.
Job Responsibilities:
- Fully manage the P&L for Rivian Financial Services and Fisker Finance Private Label Captive businesses; ensure the portfolios perform within established risk appetite of the business
- Develop growth strategies to acquire new customers and build market share for Rivian and Fisker
- Develop innovative strategies in support of the company’s overall strategic objectives, inclusive of special programs and customer-centric initiatives
- Develop strategies to drive EV customer loyalty and engagement
- Negotiate program and contract amendments in support of the business
- Build and maintain strong relationships and regular communication with Rivian and Fisker C-suite and executive leadership
- Lead Brand Management and Credit organizations to develop and evolve marketing, pricing, credit and risk management strategies for Rivian Financial Services and Fisker Finance
- Ensure that each Captive follows established policies and procedures and has sound Controls in place
- Track competitive movements for product features, pricing, customer experience, etc.; monitor Electronic Vehicle trends and strategies and develop consistent and sustainable processes to support the unique needs of EV manufacturers
- Coordinate and lead a regular cadence of business reviews and collaborative discussions
Required qualifications, skills and capabilities:
- BS degree or equivalent experience required
- 12+ years of relevant experience in auto captive, auto finance, direct to consumer lending, business development, and/or experience leading a complex large-scale regulated business in alternative industries
- Significant negotiation experience is required
- Exceptional quantitative and qualitative finance and analytical skills
- Demonstrated strategic thinking and execution skills; insight and ability to proactively identify opportunities to innovate and improve the business
- Exceptional people leadership, relationship development and negotiating skills; ability to earn respect and trust among internal and external business partners and team members
- Proven experience in collaborating across teams and lines of business within large organizations
- Strong proficiency with executive-level presentation materials and briefings, and the ability to simplify complex subject matter into digestible executive communications
- A high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership
- Excellent analytical skills with the ability to leverage data and anecdotal feedback to structure complex problems and make decisions
- Demonstrated career of successful program implementations
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
