Central Desk Associate

Company overview:
For over 60 years Delaware Valley Floral Group has been providing professional retail florists with the finest in fresh cut flowers and greens, floral supplies, and botanicals. Delaware Valley Floral Group, Inc. began as a small family business in 1959 and has grown to become one of the largest floral distribution companies in the United States. Our modern, 100,000+ square foot Corporate Headquarters, located in Sewell, New Jersey, is supplemented by satellite Logistics, Distribution, and Sales facilities in Edison, NJ, Jessup, MD, Hauppauge, NY, Syracuse, NY, Hartford, CT, Wilkes-Barre, PA, Shrewsbury, MA, Pittsburgh, PA, Cleveland, OH, Richmond, VA and Oxnard, CA.

We offer an excellent and comprehensive benefits package which includes medical, dental, vision, short term disability, long term disability, company paid life insurance, voluntary life insurance and 401(k) Plan.

Delaware Valley Floral Group is an equal opportunity employer committed to hiring a diverse work force at all levels of the business thereby creating a culture that allows us to better serve our customers, our employees, and our communities.

Central Desk Associate

Responsible for supporting Operations by receiving purchase orders, generating pick tickets, and performing other warehouse management functions. Also responsible for supporting Sales, Purchasing and other departments, as well as performing general customer order and inventory trouble shooting. The schedule and shift for this opening is Monday - Thursday 9am to finish Friday 9am to 1pm with additional hours as needed during peak & holiday seasons.

Essential Functions:

• Pick Ticket Generation for all departments across multiple warehouse locations.
  • Run allocations
  • Create pick tickets on schedule to meet the needs of off sight locations
• Inventory management by processing adjustments for allocated product reported by QA and nightly backorders.
  • Email/print age pulls for Ops
  • Research product left outside the office
• Customer order expediting for the operation as a whole ensuring orders are ready as entry cutoffs and substitutions as needed.
  • Monitor allocations
  • Run no pick reports for each cutoff
  • Void orders left on manual hold
• Provide Sales support processing cancellations, researching missing products and answering general order inquiry questions.
  • Package track reported missing items
  • High light special request on tickets
• Order invoicing
  • Secondary market billing
  • Invoice GD FedEx

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.While performing the duties of this job, the employee is regularly required to talk, hear, and read. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Requirements:

• Basic MS Word and Excel skills a plus
• Knowledge of Apprise a plus
• Strong interpersonal and communication skills
• Possess strong organization skills
• Ability to multi-task in a fast-paced environment