Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Front Desk/Insurance Coordinator. As the Front Desk/Insurance Coordinator, you will be responsible for overseeing the daily operations of the front desk area in a busy dental office. This is a key role that requires excellent communication skills, strong leadership abilities, and a solid understanding of dental office procedures.
Duties:
- Greet patients and visitors in a friendly and professional manner
- Answer phone calls and respond to inquiries or direct them to the appropriate department
- Schedule patient appointments and manage the appointment calendar
- Verify insurance coverage and process insurance claims
- Collect patient information and update medical records
- Coordinate referrals to other healthcare providers as needed
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Manage office supplies inventory and place orders when necessary
-Manage lab cases
-Go over treatment plans and fees with patients
Qualifications:
- Previous experience working in a dental office setting is preferred
- Knowledge of insurance verification and treatment planning
- Strong computer skills, including proficiency in Dentrix
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in data entry
- Strong leadership abilities to manage a team
We offer competitive compensation based on experience. We are willingly to train the right person.
The hours are as follows: Monday-9am-6pm, Tuesday/Friday 9am-2pm, Wednesday 9:30am-8pm, Two Saturdays a month 9am-3pm
If you are a motivated individual with a passion for providing exceptional customer service in a healthcare setting, we encourage you to apply for the position of Front Desk/Insurance Coordinator. Join our team and contribute to our mission of delivering high-quality patient care.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Expected hours: 27 – 32 per week
Benefits:
- Paid time off
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Freehold, NJ 07728: Relocate before starting work (Required)
Work Location: In person