Portuguese and/or Spanish Speaking Front Desk Associate/ Student Advisor
Job description
JUST ENGLISH LB is an internationally recognized for teaching English as a second language at high-quality standards. Since 1999, the Institute has been using advanced methodologies that have allowed us to achieve the highest credential from the Department of Education of the United States.
Just English LB is looking for a full-time program specialist.
Key Responsibilities:
- Handling with student bookings, student inquiries and giving information about the school and facilities.
- Answering student questions over social media; Instagram, Facebook and Whatsapp
- Inputting of bookings into Just English's central booking system and making any subsequent amendments.
- Handling visa applications, sending the applications to the DSO and sending out visa documentation to students.
- Following up on students’ arrival details, necessary waiver forms and ensuring that information is available to provide a welcome service to students on arrival.
- Handling student complaints – channeling the complaints to the right department.
- Helping with social media posts
_ Required Qualifications and Skills:_
- Good level of written and spoken English
- FLUENCY IN SPANISH and/or PORTUGUESE
- Competent in Microsoft Office Programs.
Preferred Qualifications: * Experience in sales and customer relations.
- Outgoing and committed personality.
- Being customer focused.
Job Types: Full-time, Part-time
Salary: $15.00 - $21.00 per hour & Commision
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Job Types: Full-time, Part-time
Pay: $16.00 - $24.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- Paid time off
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
Work Location: In person