CD&A - Commercial Insights Senior Manager, Primary Market Research

HOW MIGHT YOU DEFY IMAGINATION?

If you feel like youre part of something bigger, its because you are. At Amgen, our shared missionto serve patientsdrives all that we do. It is key to our becoming one of the worlds leading biotechnology companies. We are global collaborators who achieve togetherresearching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. Its time for a career you can be proud of.

What you will do

Lets do this. Lets change the world! In this vital role the Commercial Insights Senior Manager will lead insights generation activities by integrating Primary Market Research (qualitative and quantitative) with secondary data analytics and engaging other Commercial Data and Analytics (CD&A) team members. The role reports to the Director for Commercial Insights, Inflammation.

Flexible Commuter role to Thousand Oaks, US Headquarter site. You will work on-site a minimum of 2 days a week.

Key job responsibilities:

• Leverages deep scientific or biopharma understanding to appropriately define relevant business problems and address through data and analytics approaches/projects

• Identifies key business questions that need to be addressed to meet changing business needs

• Consistently engage in thought leadership to shape brand strategy

• Influences leadership to incorporate key findings, insights and intelligence into program strategy

• Prioritize research resources to impact critical business issues and decisions

• Turn unstructured business issues/requests into appropriate action plans and projects that result in high quality, meaningful and actionable deliverables

• Plan, design and conduct key strategic and highly complex Market Research programs and translate the findings into strategic and tactical recommendations that help drive brand success

• Synthesize and integrate various data, research and analyses into actionable insights

• Ensuring that analyses and summaries of results are shared in the form of compelling stories that deepen customer understanding

• Stays on the leading edge of data and analytics techniques and capabilities; and leads implementation of new methodologies and best practices

• Consider alternative methodologies to collect the voice of customer, being open to emerging innovative methods without immediately jumping to standard methods

• Develop and nurture productive relationships with the cross-functional marketing team to appropriately define the business problems/business questions

• Identify, evaluate, and manage relationships with best-in-class insights vendors

• Ensure that both routine and ad-hoc projects are in compliance with all Amgen SOPs and meet service-level expectations for quality, timeliness, and budget

• Some travel required

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Market Research professional we seek is a collaborative partner with these qualifications.

Doctorate degree and 2 years of Market Research and/or analytics experience

Masters degree and 3 years of Market Research and/or analytics experience

Bachelors degree and 6 years of Market Research and/or analytics experience

Or

Associate's degree and 6 years of Market Research and/or analytics experience

Or

High school diploma / GED and 12 years of Market Research and/or analytics experience

• Excellent technical skills in marketing research. Experience across a broad range of study designs and participant types

• Excellent organization and ability to integrate findings

• Ability to incorporate above-brand KBQs throughout research

• Ability to function independently

• US in-line experience

• Co-promote experience

• HCP and Consumer/DTC PMR experience

• Demonstrated exceptional strategic / critical thinking abilities and eye for business

• Demonstrated ability to dig deep and uncover the why beneath observed HCP behaviors (go beyond the rational)

• Excellent oral and written presentation skills with ability to explain complex concepts clearly to a variety of audiences

• Ability to work collaboratively in team-based environment

• Ability to balance multiple projects and workstreams simultaneously

• Proficient facilitation, negotiation, problem-solving and conflict resolution skills

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates professional and personal growth and well-being.

Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans and bi-annual company-wide shutdowns

• Flexible work models, including remote work arrangements, where possible

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.