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Form of workThis is a full-time, temporary position, guaranteed until December 31, 2023 with the strong possibility of becoming permanent. All work will be primarily conducted from our HFNYC satellite office in the Bronx. The technology and equipment needed for the position will be provided.
Hunger Free New York City (HFNYC), a division of Hunger Free America, strives to build a nonpartisan, grassroots movement to enact the policies and programs needed to end hunger in New York City and ensure that all New Yorkers have sufficient access to nutritious food.
A significant aspect of HFNYC's work is to connect eligible residents to federal benefits programs. HFNYC is looking to expand its services to include Cash Assistance Benefits with the goal of assisting potentially eligible clients throughout the application process. The receipt of Cash Assistance for eligible individuals and families helps reduce financial strain on the households and helps them meet their essential needs.
Major Responsibilities
- The Cash Assistance Specialist ("The Specialist") will provide in-person Cash benefit eligibility screenings and application assistance. The Specialist will be primarily working from our satellite office in the Bronx.
- The ideal candidate will also assist in connecting clients to other programs such as SNAP (Supplemental Nutrition Assistance Program), Fair Fares, Special Supplemental Nutrition Assistance Program for Women, Infants, and Children (WIC), Medicaid, Tax Credits, Home Energy Assistance (HEAP), home meal delivery programs, and referrals to food pantries and soup kitchens. In addition, the Specialist will also attend community events to perform outreach and screenings, as well as conduct presentations on Cash Assistance, SNAP and other benefits.
- The Cash Assistance Benefit Specialist must also conduct follow-up to ensure that applicants receive the correct amount of monthly benefits in a timely manner and help to resolve cases in which this has not occurred. All work must be entered into a database to track client progress.
Qualifications & Responsibilities
- Experience in anti-hunger/ benefits screening (esp. for Cash Assistance); working in low-income communities.
- High-energy self-starter with strong communications, problem solving, organizing, and inter-personal skills, and a demonstrated commitment to fighting poverty and hunger.
- Bachelor's degree in a relevant field is preferred, although people with significant, relevant, work experience will be considered.
- Proficiency using Microsoft Office programs like Word, Excel, and PowerPoint
- Knowledge of Salesforce and Airtable is preferred, but not required.
- Bilingual Candidates a plus, but not required (Spanish, Bengali, Chinese - Mandarin & Cantonese, Bengali, Haitian-Creole, or Arabic are preferred).
- Must Be fully vaccinated against COVID-19, including booster shot at recommended time.
$41,000 - $45,000 a year
This is a full-time, 35-hour per week position
Salary Range: $41,000- $45,000
Hunger Free America offers significant benefits to full-time employees, including a strong health insurance plan which includes fully paid employee premiums and a health reimbursement account.
Employees receive generous vacation, holiday, and sick time.
HFNYC is an equal opportunity employer. People of diverse races, sexual orientations, ages, faiths, economic and social backgrounds, genders, physical abilities, and national origins are strongly encouraged to apply.
