Case Manager

Position: Case Manager

Reports to: Client Case Supervisor

This is a 30-40 hour position that requires the ability to work well with low-income populations, volunteers, donors and staff. The candidate must be able to work independently, exercise good judgment, respect client confidentiality and be extremely organized. The candidate will need to coordinate with other departments within Beverly Bootstraps and with a wide range of external people and organizations. The candidate will have computer proficiency, strong interpersonal skills and be able to manage multiple tasks.

Responsibilities

Case Management

• Work closely with the Client Case Supervisor to develop policies necessary for effective coordination of client needs.
• Develop and implement action plans for each case and discuss with team through weekly meetings.
• Maintain accurate records.
• Conduct individual intakes, screen clients seeking services, conduct client program eligibility and assessment, identify community resources, provide advocacy and referral services.
• Respond and react to the current client needs; work closely with the Client Case Supervisor to implement and coordinate programs.
• Maintain close professional relationships and liaisons with local service organizations in the target area.
• Update and maintain client database.

General Requirements

• Assist in other Beverly Bootstraps Services programs when assigned.
• Act as resource for front desk staff and volunteers.
• Adhere to the Beverly Bootstraps Security Plan and Procedures.
• Must comply with all policies and procedures as outlined in the Beverly Bootstraps Employee Handbook.
• Should proactively seek to understand and support the mission of Beverly Bootstraps and the “whole” department/agency function and needs.

DESIRED MINIMUM QUALIFICATIONS

Education and Experience

• Graduation from four-year college or university with a degree in social work or a related field OR an equivalent combination of education and experience.
• Experience in a Human Services Program.
• Successful CORI

Additional

• Knowledge of Salesforce
• Multi-lingual

Primary Physical Requirements:

While performing the duties of this job, the employee is regularly required to talk, hear and to use a computer.

Beverly Bootstraps Community Services reserves the right to amend or add to this job description at any time.

Statement of Non-Discrimination:

Beverly Bootstraps believes that one of the great strengths of community is the rich diversity of its residents in race, religion, national origin, ethnicity, gender, sexual orientation, gender identity and expression, marital status, age, height, weight, physical or mental disability, veteran status, pregnancy, or any other protected characteristic as established by law. Beverly Bootstraps affirms publicly its moral and legal commitment to a policy of equal opportunity and non-discrimination in employment.

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person