Case Manager

The Case Manager is responsible for coordinating all services and helping to ensure that the customer is making meaningful progress toward enhancing education skills, preparing for, finding, and retaining employment.

Essential Duties and Responsibilities:
- Provide case management services to a caseload of Wellness and VRS program participants experiencing severe barriers to employment.
- Consider barriers to employment in making program placement decisions.
- Refer applicants and participants to appropriate program components.
- Coordinate all project services provided to a participant.
- Refer program participants to community resources, including long-term and emergency childcare services; and provides follow up as to the effective provision of service.
- Provide employment counseling and job leads to participants to ensure job placement and retention.
- Conduct outreach to engage clients in participating in activities

Initiate non-compliance procedures and follows up on process for participants who fail to meet program requirements.
- Participate regularly in work groups and committees aimed at evaluating customer needs, improving services, and implementing new service strategies.
- Perform other duties as may be assigned by management.

Minimum Requirements:
- Ability to develop, evaluate, and implement a case management plan meeting all milestones.
- Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for their unique circumstances.
- Excellent organizational, written, and verbal communication skills.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Ability to work as a team member, as well as independently.
- Bachelor’s degree from an accredited college or university in related field.

*The position is an onsite position

Job Type: Full-time

Pay: $21.06 - $24.04 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Experience:

• Case management: 1 year (Required)

Ability to Relocate:

• Jamaica, NY 11433: Relocate before starting work (Required)

Work Location: Hybrid remote in Jamaica, NY 11433