Supervising Case Manager

Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration.

If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real.

In addition to competitive salaries, Odyssey House offers to our Supervising Case Manager:

• A 35-hour work week (as opposed to a 40-hour work week)
• Vacation Plan and Holiday Schedule
• Life Insurance
• Medical Insurance (Two Plans)
• Dental and Vision Insurance
• Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
• Long-Term & Short-Term Disability
• Flexible Spending Account/Health Reimbursement Account
• 403(b) Plan
• Corporate Counseling Associates (CCA) EAP benefit
• Ability Assist Counseling Services (through The Hartford)
• Commuter Benefits
• Educational Assistance Programs
• Special shopping discounts through ADP Marketplace and PlumBenefits
• RUFit?! Fitness Program
• Legal Assistance through ARAG
• Optum Financial Service through ConnectYourCare
• Benefit Advocacy Center through Gallagher

Salary Range: $60,000.00-70,000.00

MAJOR FUNCTIONS:

Under the direction of the Program Director, the SupervisingCase Manageris responsible for the delivery of all clinical and case management services in an OASAS 820 certified reintegration program. The Supervising Case Managerensures the quality of treatment services, the fidelity of service delivery, timely documentation of all group and individual counseling services and support services delivered by the facility’s case management staff. The Supervising Case Managerwill provide direct supervisions for all case management staff and is responsible for oversight of job performance of the cas management staff. The Supervising Case Manager is responsible for maintaining OASAS regulatory compliance and assuring that programs operate in accordance with Odyssey House organizational standards.

SPECIFIC DUTIES & RESPONSIBILITIES:

• Directs and implements clinical care and case management services for the reintegration program.
• Conducts regular and direct observations of all treatment activities.
• Implement and ensure compliance with all policies and procedures and protocols.
• Ensure compliance with all referent communications, HRA STARS reporting, and HRA finger imaging verification.
• Provide crisis intervention services as necessary and required.
• Conduct utilization review, incident management and review and quality assurance reviews.
• Assure that staff maintains accurate and confidential clinical records that comply with external monitoring agency standards and internal policy and procedures.
• Prepare all proposals and reports as needed.
• Assume responsibility for program operations in the absence of the Program Director.
• Assure all staff members are adequately trained.
• Provide and implements formal orientation plan to newly hired direct subordinate staff.
• Conduct regular clinical and administrative meetings with staff.
• Provide direct supervision for designated staff as per Odyssey House policies. Prepare and review written annual evaluations on staff under their supervision.
• Provide ongoing training for case management staff and participate in Odyssey House in-service trainings.
• Lead quality improvement activities in collaboration with Program Director.
• Represent Odyssey House at community and public forums.
• Other relevant duties as assigned by Program Director.

REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES

1. Bachelor Level Clinical Degree required and two (2) years’ experience in an administrative and/or clinical supervisory role required.
   1. Four (4) year of experience working in a human service setting preferred.
2. Qualified Mental Health Professional (e.g. LCSW, LMSW, LMHC, CRC, Ph.D., MSN, CASAC etc.) required.
3. Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Record and Outlook programs)
4. Must be able to work a flexible schedule.
5. This position will require availability as needed including on call responsibilities.

Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.