The Career Services Manager assists all current, graduating students, and alumni in securing employment in the industries represented by the school's programs of study. The Career Services Manager assists the Director, Career Services in achieving goals through services that offer career guidance, generate job leads and appropriately match qualified candidates with potential job opportunities, developing and maintaining relationships with employers and alumni. The Career Services Manager supports and guides the daily efforts, productivity, and overall time management of a designated team. The Career Services Manager works as an extension of the people leadership team, as needed.
The Career Services Manager reports to the Director, or Senior Director, Career Services.
UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus.
- Anticipated starting salary of $65,000; pay rate negotiable based on experience and qualifications.
- Medical (including prescription), Dental, Vision (UMA subsidized)
- FSA/HSA (Depending on Medical Plan chosen)
- $50,000 Life Insurance (UMA paid)
- Additional Voluntary Life Insurance (Team Member paid)
- Employee Assistance Program – EAP (UMA paid)
- Long Term Disability (UMA paid)
- Short Term Disability (Team Member paid)
- Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
- Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
- 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
- Pet Insurance
- Identity Theft Protection
Key Responsibilities:
- Drives team productivity and quality related to daily converted interviews, hires, and placements.
- Manages contact, forecasting, and support of the team’s assigned population of UMA current, graduating students, and alumni.
- Manage graduates through distinct interview and hiring processes for multiple Allied Healthcare employers, including:
- Interview Preparation
- Attending Interviews
- Offer and Onboarding into new position
- Post-start graduate success in new role
- Complete manager customer service, re-engagement, and de-escalation calls, as needed.
- Complete regular coaching, call monitoring, and 1-on-1 development with all assigned employees.
- Performs other duties as assigned
- Build and foster a strong culture of accountability, learning, trust, and high performance with assigned team
- Onboard, develop, and retain top performers
- Develop a team with skills and experience aligned to meet UMA’s needs with a focus on retention of top performers
- Set clear expectations for all Team Members. Analyze goals, activities and results to determine action plans to improve individual and team performance per stated performance management guidelines.
- Ensure that UMA values are being demonstrated and policies are being followed.
- Keep current on institutional goals, objectives, and progress
- Engage in institutional sponsored activities and initiatives as appropriate
- Lead with courage in support of change initiatives that impact organization
- Manages and assists in coordinating efforts between departments within UMA
- Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures.
- Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department.
Work Experience, Skills & Abilities:
Minimum Requirements:
- Bachelor's degree or an equivalent combination of education and experience.
- 3 years’ experience in recruiting, Career Services and employment assistance, or in sales.
- Able to professionally communicate fluently in verbal and written English
- Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Skype and Microsoft Teams
- Able to support a diverse and inclusive work environment
- Excellent interpersonal, influencing, and presentation skills.
- Proven track record of project completions, multi-tasking, and the ability to handle a high-pressure environment with significant timeline pressures
- Bachelor’s degree in Business or other related major.
- Experience in people management
- History of developing constructive and cooperative working relationships with others and maintaining them over time.
- Ability to work full-remote, on-site, or a hybrid attendance model
- Ability to travel as required – up to 25% travel
- Flexibility to work evenings and weekends as needed.
- Requires long periods of sitting at a desk working on a computer
- Requires ability to travel
- Requires occasional bending, stooping and squatting
- Requires occasional lifting of up to 10 lbs.
OUR VALUES
ACT WITH INTEGRITY
Acknowledgement
I have read and understand all the responsibilities and accountabilities in my job description. This job description is a tool used by me and management to help assess, evaluate and provide guidelines and expectations for the position named herein. I understand that it is not a contract and it does not constitute any guarantee of future employment.
UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://careers-ultimatemedical.icims.com/