Care Coordinator

PRIMARY PURPOSE:

To serve the immediate health and psychosocial needs of clients by providing information, advice, and referral services.

ESSENTIAL JOB FUNCTIONS:

• Conduct intake/enrollment screening and documentation of all services and referrals on a service plan
• Determine the client’s needs
• Provide clients with referrals to federal, state, and local social services programs
• Document all care provided, directly or indirectly by others (i.e. referrals, services, consults, etc.)
• Maintain client and familial confidentiality
• Attends FoundCare programs and other meetings in the community
• Become familiar with local community resources
• Complies with all FoundCare program policies and procedures
• Assist with agency fundraising activities as requested, including promoting events, selling tickets, soliciting donations, and other tasks to support events
• Perform other duties, as assigned

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of Social Work and community resources
• Ability to communicate effectively with others, with or without the use of an interpreter
• Medical terminology, in registration tasks and front desk operations
• Ability to review, understand and apply concepts presented in training programs, conferences, and/or professional literature
• Excellent interpersonal, organizational, and communications skills
• The ability to multi-task and stay organized
• The ability to type 30 words per minute and basic proficiency in computer skills, including proficient use of Outlook, MS Word, and Excel
• A clear understanding of the FoundCare program and related agencies
• Experience in medical records and EMR billing systems; medical billing/coding experience; knowledge of community/ insurance programs
• The ability to provide educational information to individuals about safer sex practices which could include, but is not limited to, exposure to explicit language, explicit printed material, and descriptions of explicit sexual activities, as part of the agency’s mission in the prevention and transmission of HIV disease

PHYSICAL REQUIREMENTS:

• Ability to endure short, intermittent, and/or long periods of sitting and/or standing in the performance of job duties.
• Transport him/herself to other departments, conference rooms, and on occasion, to off-site locations to accomplish job responsibilities, attend meetings, workshops, seminars, etc.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Social Work / Social Service, with a minimum of six (6) months of experience in a social service/human services advocacy role preferred
• Cultural sensitivity to diverse populations including the diversity of those infected with HIV and/or at risk of infection
• Excellent written and verbal communication skills
• Valid driver’s license, automobile insurance, and a reliable automobile
• PC proficient
• Knowledge of community source organizations
• Bilingual English & Spanish Preferred

Join us at FoundCare, in sunny South Florida, where we offer an excellent compensation package including:

• Competitive base salary
• Full Suite of benefits including– Health Dental Vision
• Generous Paid Time Off
• Company-Paid Holidays
• Employer match retirement plan
• Great work environment - we have the BEST employees

FoundCare, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.