Campground Front Office Clerk

Lion Country Safari is looking for a Full Time Guest Service Ambassador for our award-winning KOA campground. The ideal candidate will have a positive attitude, outgoing personality, and great attention to detail.

The primary job functions of this position will include: providing a positive first impression to guests as they arrive for their visits, booking and modifying reservations, responding to guest inquiries over the phone, in person and via email, and ringing and processing of items through the register.

DUTIES AND RESPONSIBILITIES

• Maintain a clean, presentable workplace and professional appearance
• Welcome guests to the campground with a positive attitude
• Maintain good knowledge of campground, park attractions, animals and special offers
• Book reservations and be familiar with all different lodging accommodations offered
• Use a point of sale and be familiar with the use of company computers, phones, printers, credit card processors and other equipment
• Confirm the correct starting and closing counts for all cash banks
• Help maintain cleanliness around the campground and be an ambassador in all guest areas
• Follow all policies and procedures, especially regarding safety and policies at all times

POSTION REQUIREMENTS

• Must have valid Florida driver’s license
• Bilingual helpful
• Ability to work independently without constant supervision and in a team setting
• Familiarity with computers and experience with sales software is preferred
• Maintain a professional appearance and interact positively with all guests
• Lift at least 20 pounds
• Must be able to work outside in all types of weather conditions, including heat and rain
• All applicants must work weekends and holidays
• Reliable transportation

BENEFITS

• Insurance coverage (medical, dental, and life)
• 401(k)
• Paid time off
• Performance based increase and review after first 90 days

EMPLOYEE PERKS

• 40% off food and beverage
• 40% off all retail shops
• Free tickets to Lion Country Safari
• Free tickets to attractions through Florida and discounts for family members
• Free uniforms

MISSION STATEMENT
Be a leader in animal care, conservation, and education to inspire people through connections with wildlife in a fun, family-friendly environment.
ABOUT LION COUNTRY SAFARI
Lion Country Safari opened in 1967 and was developed with the goal of bringing the African safari experience (then, and now, an expensive and time-consuming trip) to families who would otherwise not be able to experience this type of adventure. The park prides itself on caring for large social groups of animals (including some of the largest herds of zebra, giraffe, and rhino on record in North America) in wide open, natural habitats. The animals roam these multi-acre preserves while guests are confined to their vehicles. The resulting experience is immersive and allows for a very natural environment for guests to see and connect with some of the world's most iconic species. A visit to Lion Country Safari brings people closer to wildlife in this unique setting and supports conservation efforts to save species. Lion Country Safari is accredited by the Association of Zoos and Aquariums, the gold standard in animal care, conservation, and education, and is Palm Beach County’s largest attraction.
DFWP/EOE