Call Center Representative

Full Job Description

Luminance Home Solution - Call Center Representative

Luminance Home Solutions is seeking an enthusiastic Call Center Representative who is passionate about clean energy. Our mission is to provide our employees and customers with the best experience possible by redefining how we power our homes. We focus on educating homeowners about their energy consumption and connecting them with sustainable resources that help save money and the environment at the same time.

Responsibilities:

• Develop new sales opportunities by scheduling appointments through outbound calling.
• Confirm appointments through outbound calls.
• Handle inbound lead flow, follow-ups, and e-mail outreach.
• Route qualified leads to the Outside Sales team.
• Collaborate regularly with Outside Sales, the Scheduling Department and Operations.

Qualifications:

• 1 year of Call Center or sales experience preferred.
• Ability to monitor relationships with prospective customers through CRM systems.
• A strong phone presence and the ability to work in a fast-paced environment are required.
• Work hard-play hard mindset.
• Excellent verbal and written communication skills.
• Strong listening and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.

Work Schedule:

• Monday - Saturday
• Shift is 2PM to 8PM.

Pay Structure:

• Weekly Salary.
• Bonus pay available.

Job Type: Full-time

Pay: From $17.67 per hour

Benefits:

• Flexible schedule
• On-the-job training

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Work Location: In person