call center representative inbound.

Responsibilities:
Receive incoming phone calls for a client in the Greater Mobile, AL area
Ability to build rapport with customers for a quick resolution, while providing detailed service
Active-listening and verbal-communication skills
Proficiency in problem-solving
Ability to multitask and manage time effectively
Speed & Efficiency
Basic Computer Skills
Working hours: 8:00 AM - 5:00 PM
Skills:
Customer Service
Rapport
Empathy
Attention to Detail
Basic Computer Skills
Microsoft Office
Education:
No Degree Required
Experience:
1-4 years
Qualifications:
High School Degree or Equivalent
Experience working in a call center / customer support role
Active-listening and verbal-communication skills
Proficiency in problem-solving
Ability to multitask and manage time effectively
Become our new team member by bringing a positive attitude for potential growth and diversity!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).