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SalaryAbout Us:
Sign-making Company is a leading provider of high-quality signage solutions for businesses of all sizes. With a focus on innovation and customer satisfaction, we strive to deliver exceptional products and services tailored to our clients' needs.
Job Description:
As a Call Center Representative / Customer Service, you will be the first point of contact for our customers, providing assistance and support with their inquiries, orders, and concerns.
Responsibilities:
- Answer incoming calls and respond to customer inquiries promptly and professionally.
- Provide product information, pricing details, and assistance with order placement.
- Address customer concerns, complaints, and escalations in a courteous and efficient manner.
- Collaborate with internal teams to improve processes and enhance the overall customer experience.
- Stay informed about company products, services, and promotions to effectively assist customers.
Requirements:
- High School Diploma or the equivalent.
- Basic computer skills.
- Willingness to learn and to take on new challenges.
- Positive and customer-centric attitude.
- Ability to handle a high volume of calls in a fast-paced environment.
Job Types: Full-time, Part-time
Pay: $22.08 - $25.87 per hour
Expected hours: 20 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- Remote
Work Location: Remote
