Call Center Representative

Responsibilities:
- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls to the appropriate staff members
- Schedule appointments and maintain calendars for multiple individuals
- Manage incoming and outgoing mail, emails, and faxes
- Maintain office supplies inventory and place orders as needed
- Perform data entry and update records in QuickBooks or other software systems
- Assist with event planning and coordination, including booking venues, arranging catering, and sending invitations
- Proofread documents for accuracy and completeness
- Transcribe meeting minutes or other audio recordings as necessary

Qualifications:
- Previous experience as a receptionist or secretary preferred
- Knowledge of QuickBooks or similar accounting software is a plus
- Excellent communication skills, both written and verbal
- Strong organizational skills with the ability to multitask effectively
- Attention to detail and accuracy in all tasks performed
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to maintain confidentiality of sensitive information
- Experience working in a dental or medical office is desirable but not required
- Project coordination or order entry experience is a bonus

This is an exciting opportunity to join our team in a dynamic office environment. We offer competitive pay and benefits, If you are a motivated individual with excellent organizational skills and a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume and cover letter for consideration.

Job Types: Full-time, Part-time

Pay: From $10.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Night shift

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Caguas, PR (Preferred)

Work Location: In person