Customer Service Representative - Call Center

As a Customer Service Representative, you will be responsible for offering guidance to customers by telephone, according to the requests and needs they present; guaranteeing a resolution in the first contact. You will be a key piece in the service experience offering professionalism, courtesy and excellence.

Note: This position requires availability for rotating shifts (including weekends/holidays) and on-site work in our office in Guaynabo or Mayagüez.

Requirements:

• Minimum one (1) year of experience in Customer Service;
• High School or higher education completed;
• Advanced knowledge in computer applications;
• Orientation and commitment towards Customer Service;
• Excellent verbal and written communication skills;
• Fast documentation and computer navigation.

What are the benefits of being part of our team as a Representative of Services in the field of Health?

• In-service training, regulatory aspects and health
• Telemedicine service 24/7
• Emergency assistance service 24/7
• Employee Assistance Program for handling personal concern
• Assistance in the cessation of tobacco use
• Diabetes prevention program
• Health orientation program for pregnant women
• Opportunity for growth and development
• Contribute to the health and well-being of the population