Address
Form of work
SalaryLooking to TRADE UP to a better opportunity? BelRed is looking to hire the best Customer Service Representatives in the area. If you want to trade doubt for direction and find a place to focus on your career, come join our top tier team! You will benefit from hourly pay plus unlimited commission earnings with the peace of mind of a stable and secure local brand.
Why Join This Team:
- Medical, Prescription, Dental, Vision, Group Life, HSA, Matching 401k benefits up to 4%
- On-going training & development, growth opportunities
- Paid Holiday
- Paid Vacation
- Paid Training
- Uncapped commission earnings
What YOU will do:
Answer, direct, support, and resolve incoming calls with customers and service techs - NO COLD CALLING!
- Outbound calls to existing clientele to schedule maintenance and other services.
- Schedule, review, and confirm incoming appointments for service, repair, plumbing, sales, etc.
- Track customer interactions and transactions using organized, effective, and concise documentation within the customer database
- Schedule and dispatch field team members to qualified jobs
Qualifications:
- Excellent phone skills
- HIGH proficiency in typing skills and attention to detail
- Exceptional interpersonal and communication skills
- Ability to juggle multiple tasks in a fast-paced work environment
- Able to navigate multiple applications and systems while on the phone with customers, entering data and completing all required entries prior to finishing the call
- Any type of construction/dispatch computer system software is also helpful.
- Service Titan a MAJOR PLUS!
- Bi-lingual a plus!
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Call center
- In-person
- Office
Ability to Relocate:
- Mukilteo, WA: Relocate before starting work (Required)
Work Location: In person
