Call Center - Contact Center Customer Service Inbound/Outbound I

MW Partners is currently seeking a Call Center - Contact Center Customer Service Inbound/Outbound to work for our client who is a leading global insurance company.

Responsibilities and duties:

• The work is customer facing and involves extended sitting as well as ability to understand and use basic computer programs and applications (Microsoft Office) essential to perform this role.
• Handles incoming calls and places outbound calls regarding account payment status and directs calls for further problem resolution, if necessary.

Requirements:

• High school diploma or equivalent required. Bachelor's degree preferred or equivalent, relevant experience.
• 1 years of experience in Customer Service or related field.
• Ability to use Computers and programs like MS Word, Excel, Online Meeting and Chat applications etc.

For a confidential discussion or to find out more, contact Ritika Raghuwanshi on 949-272-0450 or apply now.