Call Center Customer Service Representative

Customer Service Representative

About the Job

Currently seeking a goal-oriented Customer Service Representative for a busy Call Center in a positive team environment. Providing excellent service to our clients is our first priority. Life insurance industry experience a plus. We are looking to fill this vacancy immediately.

Qualifications:

• The ideal candidate must be punctual, organized, reliable, hard-working.
• Must have exceptional verbal and written communication skills, superb attention to detail, sharp memory, and an excellent attitude!
• Must be able to take direction and complete tasks accurately and in a timely fashion.
• Must be able to solve problems independently and in a team environment.
• Moderate to advanced user of Microsoft Office programs and email.
• Must be Computer/Internet Savvy.
• Must understand that providing a positive experience for our customers on each and every call is PRIORITY ONE.

The position requires a person to be sitting for long periods of time, with a total focus on completing multiple tasks. This is NOT a work from home position. EXCELLENT
Attendance and punctuality are a must for success in this position. This is a full-time position with benefits. Work hours are generally Monday to Friday 9:00 am to 5:00 pm.

Please feel free to take a look at our website at www.appslive.com

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person