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SalaryEXPERIENCEDCUSTOMER SERVICE REPRESENTATIVES WANTED!
If you thrive in a dynamic office setting, demonstrate exceptional multitasking abilities, and have a strong tech proficiency, we invite you to apply and become a Customer Care Specialist within our Call Center Team.
Location: White Plains, New York (in person, not remote)
Type: Full-Time - 40 hour week (weekends required)
JOB REQUIREMENTS:
- Location: Must live local and have reliable transportation to White Plains area
- Training: (4) weeks (Monday thru Friday, 9:30 am to 4:30 pm training hrs. only)
Qualities: Demonstrated patience and empathy
Skills: Basic troubleshooting skills, knowledge of Salesforce or Sedona a plus
Experience: Previous Call Center Customer Service experience is required.
Language: English required, bilingual with Spanish a plus.
Education: GED or high school diploma required.
Availability: 40 hours per week; includes flexible shifts during the week
plus (1) weekend shift either Saturday or Sunday
Shift Times: 9:00 am to 5:00 pm, 11:00 am to 7:00 pm, 2:00 pm to 10:00 pm
MINIMUM REQUIREMENTS:
- Positive attitude and willingness to learn
- Ability to multi-task
- Excellent written and verbal communication skills
- Collaborative team player
- This is not a remote position, must be able to work on-site in White Plains, NY
BENEFITS:
- Paid Time Off (PTO), vacation, and sick time.
- Health insurance (individual coverage with employer contribution).
- 401(k) with employer match.
Job Type: Full-time
Pay: $19.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Application Question(s):
- Do you live local to White Plains and have your own transportation?
- Can you work weekends during one of our shifts either Saturday, Sunday or both days?
- When are you available to start?
Experience:
- Call center: 2 years (Required)
- Customer service: 2 years (Required)
- Technical support: 2 years (Required)
Work Location: In person
