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SalaryIMMEDIATE OPENING FOR SOMEONE TO JOIN OUR SERVICE/BDC TEAM!
Our Midlothian store location is currently looking for an experienced Service Department BDC and Call Center Representative to join our growing team! Join our Service Call Center and enjoy flexible work hours, competitive pay with benefits, and a comfortable work atmosphere.
Duties:
Responsibilities include
- Responding to all inbound calls, texts, and webleads
- Performing outbound calls in the same mediums
- Scheduling appointments for guests
- Assisting Service Advisors with phone messages, utilizing systems in place
- Other service duties as needed or assigned
Qualifications:
- 1 - 2 years of previous Customer Service experience
- Strong Customer Service skills
- Team player
- People skills
- Strong written and verbal communication
- Computer skills
- Motivated
- Customer-focused
- Prior Service Department Experience A PLUS!!!
- X-TIME, Text2Drive, and Reynolds Experience a PLUS!!!
Ability to work Rotating Saturdays! NO SUNDAYS
Benefits:
Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.
Our team members also enjoy a comprehensive benefits program including:
- Medical
- Dental
- Vision
- Paid Vacation and Personal Sick Leave
- Holiday Pay
Job Types: Full-time, All applicants subject to drug test, EOE
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
