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Call Center Agents (100% Onsite - Phoenix, AZ)
At Adecco, we are the workforce experts providing work opportunities to individuals across all industries.
Every day, we have more than 100,000 associates on assignment, and our 30,000 internal colleagues are working hard to help our candidates find jobs and advance their careers. Currently, we are assisting a contact center recruit for Call Center Agents in Phoenix, AZ. These are temp to hire opportunities that will allow you to enhance your career while gaining valuable Call Center experience.
As a Call Center Agent will operate in a Call Center handling potential claimant inquires and claims. The incumbent for this position is responsible for answering inbound and outbound calls, processing email, chat and callback interactions.
Primary responsibilities include:
· Professionally answer calls and address caller inquiries.
· Route calls to the appropriate resource as needed.
· Perform research using available resources to provide information to callers.
· Identify and escalate more complex issues to the research team.
· Complete necessary administrative work and call logs accurately.
· Undertake other projects as assigned by your supervisor.
Preferred Qualifications:
· Call Center Experience.
· Good verbal and written communication skills.
· Dependable and able to adhere to the schedule.
· Effective problem-solving skills.
· Effective listening skills.
· Customer service orientation.
· Attention to detail.
· Ability to work effectively in a high-volume and sometimes stressful work environment.
· Ability to read, write, and speak English.
· Ability to sit at a workstation for extended periods of time.
The starting pay rate is $19.00/hr, plus overtime as needed.
We have multiple shifts available and can help you choose the best shift to fit your schedule!
Pay Details: $19.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
At Adecco, we are the workforce experts providing work opportunities to individuals across all industries.
Every day, we have more than 100,000 associates on assignment, and our 30,000 internal colleagues are working hard to help our candidates find jobs and advance their careers. Currently, we are assisting a contact center recruit for Call Center Agents in Phoenix, AZ. These are temp to hire opportunities that will allow you to enhance your career while gaining valuable Call Center experience.
As a Call Center Agent will operate in a Call Center handling potential claimant inquires and claims. The incumbent for this position is responsible for answering inbound and outbound calls, processing email, chat and callback interactions.
Primary responsibilities include:
· Professionally answer calls and address caller inquiries.
· Route calls to the appropriate resource as needed.
· Perform research using available resources to provide information to callers.
· Identify and escalate more complex issues to the research team.
· Complete necessary administrative work and call logs accurately.
· Undertake other projects as assigned by your supervisor.
Preferred Qualifications:
· Call Center Experience.
· Good verbal and written communication skills.
· Dependable and able to adhere to the schedule.
· Effective problem-solving skills.
· Effective listening skills.
· Customer service orientation.
· Attention to detail.
· Ability to work effectively in a high-volume and sometimes stressful work environment.
· Ability to read, write, and speak English.
· Ability to sit at a workstation for extended periods of time.
The starting pay rate is $19.00/hr, plus overtime as needed.
We have multiple shifts available and can help you choose the best shift to fit your schedule!
Pay Details: $19.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
