Cah - Billing Clerk

Internal Posting Dates: February 28, 2024 – March 6, 2024

Patient Accounting – Billing Clerk –Full Time Position - Monday through Friday 8am to 4pm Various (Req#7098)

Pay Range: $19.26 -$23.20*

Responsible for communicating with insurance companies and billing patients. Hospital BILLING CLERKs use computer software and knowledge of insurance as well as resolving discrepancies; adjusting patient bills; preparing reports. This position draws heavily on customer service practices as well as careful attention to detail.

Qualifications:

• Associate degree in communications/medical Secretarial Science/ Accounting preferred.
• Previous hospital collecting/Billing experience required.
• Public Relations experience.

Duties:

• Review all past due accounts to determine nature and extent of Delinquency.
• Receive all incoming phone calls from patients and third-party payers and determine the appropriate disposition.
• Contact 3rd party payers and/or patients as necessary to facilitate the timely payment of past due charges or arrange alternative settlement plans.
• Review all incoming mail from patients and 3rd party payers and determine appropriate disposition.
• Document all complaints and settle those that are within limits and contact the Supervisor about those that are beyond.
• Process accounts for collection if unable to reach arrangements according to policy.
• Review all CR balances.
• Reviews patient account files received for discharged patients and ensured the accuracy and completeness of all documents.
• Identifies charges to be billed to 3rd party payer and those to be charged to patients directly.
• As required, processes refunds for overpaid accounts.
• Assists in the preparation of billing activity reports.
• Prepares and maintains billing files and records.
• Reviews activity statements, ensuring all adjustments were properly computed and processes remaining balances to next payer.
• Responsible for Electronic/Paper Billing of Outpatient

All internal candidates must apply via our website. All Job Award Letters provided to Internal Candidates must be signed and returned to Human Resources within five (5) days of verbal acceptance. If you have any questions, please reach out to Human Resources.

• The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Carthage Area Hospital and Claxton Hepburn Medical Center are Equal Opportunity Employers. Minority/Female/Disability/Veteran are encouraged to apply.