Business Systems Analyst /SME

Position Title

Business Systems Analyst /SME

Business Analysis

Required

Communications

Required

Customer Service

Required

Documentation

Required

Location: Boise, ID

Contract 12+ Months

Short Description:
Client is looking for a Business Systems Analyst/subject matter expert with experience in developing workflows for business and software system processes, process improvement, plus identifying helping fill gaps.
Complete Description:
IMPORTANT NOTES ABOUT THIS POSITION:
1 - HYBRID ON SITE POSITION - Candidates MUST be onsite at the Boise office a MINIMUM of 3-days/week. Please ONLY submit CURRENTLY LOCAL CANDIDATES willing to work fully onsite as required.
The Business Systems Analyst/SME will communicate and collaborate with Highways Division teams Business Units to:
Learn, document, and evaluate business operations and processes.
Learn, document, and evaluate software systems used by the business sections.
Identify solutions that would improve business and system processes.
Recommend changes in business process to enhance efficiencies.
Recommend software system capabilities that would improve business performance.
Identify gaps in business processes and software systems.
Develop and update workflows for business and software systems.
Disseminate documentation to relevant stakeholders.
Provide quality customer service.
The software they will be predominantly focused on is AASTHOWare Project, Bentley System, and the Agile Assets (now Trimble). These software systems have various modules they could be working with Business units on. Candidates submitted must have an extensive understanding of business workflow and process and how to translate that into a system. Client has SME's who can fill in the details on the who, what, when, why, where and how of the Transportation Business. Having explicit knowledge of any of these transportation-specific systems falls under bonus but is not required if the candidate has the strong Business Systems analysis/SME experience/background.
Required / Desired Skills
Skill Required / Desired Amount of Experience
Experience w/all things workflow (BUSINESS FOCUSED) - extracting them from users, proposing them for systems and process. Required 3 Years
Experience working with Data and Data Flows as they relate to, influence, and modify business workflows and process. Required 2 Years
Strong Business-side technology skills - understanding the who, what, when, where, why of the technology systems and users'' needs Required 2 Years
Strong IT-side Understanding. Knowing how to speak the language and plug into the framework, and when to involve them. Required 2 Years
Experience working in the transportation field or transportation engineering/infrastructure fields, specifically Nice to have
Experience working with any of these primary software systems: AASTHOWare Project, Bentley System, and/or the Agile Assets (now Trimble) Nice to have
Communication skills (written and verbal) must be exceptional as resource will be dealing with business users across all levels of the agency. Required

Best Regards,

Anjali Choudhary

Lead Recruiter | SDK Software Inc

E: anjali.choudhary@sdksoft.com | P : 848-209-8347

Linked In: www.linkedin.com/in/anjali-choudhary-52804514b/

"US Citizens and Green Card Holders are also encouraged to apply"

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