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Form of workJob Description
Role: Business System Analyst/SME-Locals Only
Location: Boise, ID.
Duration: 2 Years
Note: Hybrid-3 days/week onsite, only submit currently local candidates
Job Description:
The Business Systems Analyst/SME will communicate and collaborate with Highways Division teams Business Units to:
- Learn, document, and evaluate business operations and processes.
- Learn, document, and evaluate software systems used by the business sections.
- Identify solutions that would improve business and system processes.
- Recommend changes in business process to enhance efficiencies.
- Recommend software system capabilities that would improve business performance.
- Identify gaps in business processes and software systems.
- Develop and update workflows for business and software systems.
- Disseminate documentation to relevant stakeholders.
- Provide quality customer service.
Required/Desired Skills
- Experience w/all things workflow (BUSINESS FOCUSED) - extracting them from users, proposing them for systems and process.
- Experience working with Data and Data Flows as they relate to, influence, and modify business workflows and process.
- Strong Business-side technology skills - understanding the who, what, when, where, why of the technology systems and users' needs
- Strong IT-side Understanding. Knowing how to speak the language and plug into the framework, and when to involve them.
- Experience working in the transportation field or transportation engineering/infrastructure fields, specifically
- Communication skills (written and verbal) must be exceptional as resource will be dealing with business users across all levels of the agency.
