Business Systems Analyst Principal - PTC DevOps

Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking a Principal Business Systems Analyst -PTC DevOps (Windchill) who is an innovative business analyst capable of driving high-complex technical projects. Have a digital mindset to Process and Technology, emphasizing influencing the organization as we deliver/transform Arthrex.  The candidate must be able to engage optimally and help define a realistic project scope. Translate scope into actionable risk assessment and deliver a timeline that realistically sequences all tasks and durations.  This person should have sound exposure to DevOps (CI/CD) experience/expertis & Should be well versed in waterfall and agile (Scrum) methodology. Should be able to work with Arthrex’s Functional Teams (Leads/Analysts) for any clarifications required on any user stories/requirements and to understand and leverage functional designs, user stories, and prototypes to facilitate application development.  A Bachelor's Degree and 12 years of experience are required. Excellent communications and analytical skills, strong technical project management skills will be essential for this position. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Essential Duties and Responsibilities:

• Liaising with stakeholders such as project personnel, vendors, and end-users regarding project requirements.
• Manages and oversees large, long-range, or multiple complex projects.
• Develops project scope, cost estimates, human resource requirements, work plans, time schedules, and communication plans, and makes work assignments to meet project or program objectives.
• Provides leadership and direction to the functional team so that tasks and activities are coordinated for project scope control, quality control, communication management, change control management, risk management, and issue management.
• Participates in analysis of IT solutions by tracking the execution of features and capabilities using metrics and escalating and tracking impediments.
• Using project management tools such as Workfront or MS Project to track project performance and schedule adherence.
• Conducting risk assessments for projects and develop mitigation strategies.
• Adhere to the Quality System Procedures and Change Control.
• Lead and/or participate in delivery of projects.
• Under management direction, may participate as SME for audits.
• Ensure stability, integration, and integrity of production systems.
• Communicate tradeoffs to business partners and work with them to shape requirements accordingly.
• Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalating issues where appropriate.

Specialized Skills

• Experience in the implementation of PTC Windchill system along with its industry Add-ons.
• Experience in integration of the CAD tools for MCAD and ECAD.
• Experience in integrating the Windchill system with SAP and other enterprise applications.
• Experience working in projects where multiple functions work in a matrix structure is a plus.
• Professional certification in change management or configuration management is preferred.
• In-depth knowledge of several business functions and related software applications such as Windchill preferred
• Experience in a manufacturing environment  preferred (Medical Device manufacturing Experience is a plus)
• Excellent communication skills and customer service orientation.
• Experience with process improvement and problem-solving techniques and tools; Lean, Six Sigma - Kepner Tregoe preferred

Education/ Experience

• Bachelor’s degree required
• 12 + years of relevant work experience required
• Should have substantial exposure in Solution design, configuration & customization decisions, technical documentation.
• Should be able to bring industry best practices to direct team for solutions, customizations, technical documentation etc.
• Ability to learn Arthrex culture quickly and be able to implement/get implemented Customer-specific practices and standards.
• Ability to take over all PLM Program/Project Steering Committee

Additional Duties & Responsibilities

• Lead process improvements and IT projects to achieve business goals and objectives.
• Lead collaboration with business for documentation of  As-Is and To-Be Processes.
• Identify opportunities to innovate and differentiate Arthrex from its competition.
• Manage projects with cross functional teams and of global scope.
• Analyze requirements, design and develop solutions, coordinate testing, and implement technologies, enhancements, and incident/problem resolutions.
• Help senior management match strategy to organizational capabilities.
• Benchmark current and future processes against industry best practices.
• Support the adoption of solutions by sponsoring business departments.
• Create functional design documents and other relevant documents maintaining adherence to the software development lifecycle.
• Mentor junior Analysts.
• Analyze business process potentials for streamlining and improvements in efficiencies.
• Configure and maintain integrations and automation between applications using Application Programming Interfaces (API) and connectors.
• Contribute to the development of a roadmap of projects and initiatives for enablement of new capabilities.
• Familiar with standard concepts, practices, and procedures of cloud technology, including Software as a Service (SaaS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS).
• Scout new technology
• Enforce application compliance to IT standards and policies.

Arthrex Benefits

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Medical Clinics
• Free Onsite Lunch
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Volunteer PTO
• Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.