Business Systems Analyst Ii

Overview

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.

 

Business Systems Analyst II

Job Purpose

This role serves as a functional expert who works for change and improvement through continual, successful technology implementations. Acts as a critical liaison between the business stakeholders and the development team. Translates, transforms, and interprets Business needs and requirements into technical software specifications.

 

Essential Responsibilities

Responsibility                                                                                                                          % Of Time

 

Requirements Gathering and Analysis:                                                                                   40%

Responsible for working with stakeholders to understand their business needs and

requirements. This includes conducting interviews, workshops and surveys, and analyzing data to identify patterns and trends.

Solution Design and Implementation:                                                                                     25%

Based on the gathered requirements, the analyst is responsible for designing and

implementing solutions using technology. This includes creating functional and technical specifications, as well as testing and validating the implemented systems.

 

Testing and Maintenance:                                                                                                        25%

The analyst is responsible for ensuring that the implemented systems meet the needs of

the stakeholders. This includes creating test plans and scenarios, executing tests, and identifying and resolving issues. They are also responsible for maintaining and updating the implemented systems as necessary.

Training and Support:                                                                                                                10%

The analyst is responsible for providing training and support to end users. This includes

creating training materials and conducting training sessions, as well as providing ongoing support to ensure that the users are able to effectively use the implemented systems.

 

Disclaimer

Performs other job-related duties as assigned.

 

Qualifications

Required Education

Required Education                                                     Course of Study

Bachelor's Degree                                                     Information Technology, Computer Science, or related field

Preferred Education

Preferred Education                                                    Course of Study

Relevant Experience

Relevant Experience                                                   Supervisory Experience

3 - 6 years minimum                                                    0 - 3 years minimum

Language Requirements

Language(s) Required                                                 Language(s) Preferred

English                                                                           English & Spanish

Knowledge, Skills & Abilities Required

• Retail Experience - Business and/or Technical
• Strong analytical, problem-solving, and interpersonal skills with the ability to focus with close attention to detail.
• Strong facilitation skills in eliciting and analyzing requirements.
• Experience with various techniques (brainstorming, MOSCOW (Must, Should, Could or Would), MOST (Mission, Objectives, Strategies and Tactics, SWOT (Strengths, Weaknesses, Opportunities, and Threats), and PESTLE Analysis
• Excellent listening, persuasion, verbal and writing communication skills.
• Experience with and understanding of the Software Development Lifecycle and Project Management methodologies for waterfall and/or agile.
• Experience with Microsoft Excel, PowerPoint, Visio, Project, SQL, and other tools used in this role Ability to complete multiple tasks simultaneously while adhering to strict deadlines.
• Ability to operate independently and manage complex assignments and concurrent tasks. Proven experience building relationships and collaborating with business partners.
• Self-starter with the initiative to learn new processes

Knowledge, Skills & Abilities Preferred

• Grocery Experience - Business and/or Technical
• ECBA, CCBA or CBAP certification
• Experience with Azure DevOps and Story boarding

 

Environmental Factors

Department

IT

Environmental Factors

SSC Light: Physical Demands: While performing the essential functions of this position, the associate is regularly required to sit, use hands or fingers to handle, hold or feel objects, tools or controls, talk, see, hear and perform repetitive movements with both hands. The employee is occasionally required to stand or walk on carpet, tile or concrete Working Conditions: Majority of the time will be spent indoors in a traditional office environment. Safety Risk Factors: The employee is rarely required to twist back and/or neck and walk on a slippery or cluttered floor surface. Overall Required Equipment a personal computer, telephone, printer, copy machine, fax machine and the general office supplies and equipment. Pulling Requirement 20 lbs. Lifting Requirement 20 lbs.

Location and Travel Requirements

Location:

Hybrid

 

Travel Percent                                          Overnight                       Expected Mileage - Personal Vehicle

Occasional Travel and/or SSC Visits             No

 

Employment Type: FULL_TIME